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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9356 Views
  • 3 replies
  • 9 likes
  • Security
  • 9356 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484964 Views
  • 979 replies
  • 111 likes
  • Account
  • 484964 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211749 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211749 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121429 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121429 Views
  • 72 replies
  • 12 likes

Deactivating Facebook

Hey Guys, so I got Spotify Premium as a Family Member. Due to recent events I'll be closing my Facebook Account soon, and I wanted to save my Profile / Playlists.Is there a way to do this?I know I can disconnect Spotify from Facebook, but then my Acc...

  • Casual Listener
  • Hey Guys, so I got Spotify Premium as a Family Member.   Due to recent events I'll be closing my Facebook Account soon, and I wanted to save my Profile / Playlists. Is there a way to do this?...
  • Klam1974
  • Casual Listener
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Solved!! Vodafone (U.K.) premium to family?

HiI have Spotify premium included in my Vodafone contract, can I upgrade to family premium and pay the additional £4.99?Thanks, CJ

  • Casual Listener
  • Hi I have Spotify premium included in my Vodafone contract, can I upgrade to family premium and pay the additional £4.99? Thanks, CJ
  • littleXstitches
  • Newbie
  • 18200 Views
  • 10 replies
  • 4 likes
  • Premium
    Subscription
  • 18200 Views
  • 10 replies
  • 4 likes

Paying For Premium But Only Getting Free

Hi, could anyone advise me please? I can see from my bank that Spotify are debiting £9.99 monthly from my account but under my Spotify Account Overview is says I am only on Spotify Free. Can anyone help? Does Spotify have a Customer Service telephone...

  • Newbie
  • Hi, could anyone advise me please?   I can see from my bank that Spotify are debiting £9.99 monthly from my account but under my Spotify Account Overview is says I am only on Spotify Free. &n...
  • Robert_W
  • Community Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

I can't use the free premium (30 days)

Hi. My credit card is okay. I give the informations for the free premium and it's accepted. But the premium still not active..

  • Casual Listener
  • Hi. My credit card is okay. I give the informations for the free premium and it's accepted. But the premium still not active..
  • Robert_W
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • Premium
  • 385 Views
  • 1 replies
  • 0 likes

Someone using my email?..

Hi there, I started getting some emails from Spotify Even though I don't have an account. Resetting the password showed me that someone has entered my email address... What should I do now that I want to set my account? Is it all **bleep** stuff?

  • Newbie
  • Hi there,  I started getting some emails from Spotify Even though I don't have an account. Resetting the password showed me that someone has entered my email address... What should I do now tha...
  • Robert_W
  • Community Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Cannot log in with android

Im filling in my acc pass and username press log in but nithing happens, same with when i try to log in with my Facebook account

  • Newbie
  • Im filling in my acc pass and username press log in but nithing happens, same with when i try to log in with my Facebook account 
  • Robert_W
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • Login
  • 389 Views
  • 1 replies
  • 0 likes

I need help changing country in my profile

Hey, i need to change my form of payment from Argentina to Us and im trying ti change the country in my profile and it doesnt let me...help?

  • Newbie
  • Hey, i need to change my form of payment from Argentina to Us and im trying ti change the country in my profile and it doesnt let me...help? 
  • Robert_W
  • Community Legend
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Old Spotify Facebook account won’t delete so I can use it with new Spotify Account

I have deleted all connection of Spotify and Facebook so I can connect a new account to Facebook. It won’t connect displaying an error instead. If I log into the Spotify app using Facebook the old account still appears even though I have deleted it?

  • Casual Listener
  • I have deleted all connection of Spotify and Facebook so I can connect a new account to Facebook. It won’t connect displaying an error instead. If I log into the Spotify app using Facebook the old ac...
  • SKThomas82
  • Casual Listener
  • 524 Views
  • 2 replies
  • 0 likes
  • Login
  • 524 Views
  • 2 replies
  • 0 likes

COUNTRY LOCKOUT

CAN I PLEASE SPEAK/MESSAGE A SPOTIFY REPRESENTATIVE?VERY FRUSTRATING - NEED TUNES... CHEERS

  • Newbie
  • CAN I PLEASE SPEAK/MESSAGE A SPOTIFY REPRESENTATIVE? VERY FRUSTRATING - NEED TUNES...  CHEERS
  • Hubo
  • Community Legend
  • 526 Views
  • 3 replies
  • 0 likes
  • 526 Views
  • 3 replies
  • 0 likes

Log in problem

Hey, i cant find my acc. Ive got 3 mail adresses. But i can only use one of them to Reset my passwort. The acc is a different its Not my Premium acc. And my Username is just a bunch of numbers. I Pay with Credit Card and tryed to find out my acc data...

  • Newbie
  • Hey, i cant find my acc. Ive got 3 mail  adresses. But i can only use  one  of  them to  Reset  my  passwort. The  acc  is a different its  Not my Pr...
  • 272 Views
  • 0 replies
  • 0 likes
  • 272 Views
  • 0 replies
  • 0 likes

Premium werkt niet

Na een mislukte afschrijving kan ik niet meer inloggen op premium .

  • Newbie
  • Na een mislukte afschrijving kan ik niet meer inloggen op premium .
  • Hubo
  • Community Legend
  • 741 Views
  • 1 replies
  • 0 likes
  • 741 Views
  • 1 replies
  • 0 likes

Registration process broken

At the moment the registration process seems to be broken. I can't sign up the familiy members for the Familiy subscription. After entering all data there's no response after pushing the "register" button. After some time there a timeout in order to ...

  • Newbie
  • At the moment the registration process seems to be broken. I can't sign up the familiy members for the Familiy subscription. After entering all data there's no response after pushing the "register" b...
  • Hubo
  • Community Legend
  • 340 Views
  • 1 replies
  • 0 likes
  • Account
  • 340 Views
  • 1 replies
  • 0 likes

Spotify doesn't seem to learn my musical taste and offers me only generic genres and playlists

I've recently subscribed to a premium account. Three weeks of listening daily and the app still offers me only generic genres, such as: Focus, Rock, Indie, Pop, etc.. Also, on the discover tab, the only playlist is Release Radar (no discover weekly o...

  • Newbie
  • I've recently subscribed to a premium account. Three weeks of listening daily and the app still offers me only generic genres, such as: Focus, Rock, Indie, Pop, etc..   Also, on the discover t...
  • Hubo
  • Community Legend
  • 695 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 695 Views
  • 1 replies
  • 0 likes

Playlist disappear while abroad

I just moved from Canada to France and all the songs and playlists I spent two years creating just disappeared without warning! I have logged in with my Facebook account so nothing has changed, but what I have now are old playlist from a time I was l...

  • Visitor
  • I just moved from Canada to France and all the songs and playlists I spent two years creating just disappeared without warning!  I have logged in with my Facebook account so nothing has changed...
  • Hubo
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Spotify keeps pausing ("spotify has been paused because your account is being used somewhere else")

Spotify keeps pausing and giving me the message "spotify has been paused because your account is being used somewhere else". I've rest my password. I've revoked access to all apps.I've removed all offline devices. And it still keeps pausing. Any tips...

  • Newbie
  • Spotify keeps pausing and giving me the message "spotify has been paused because your account is being used somewhere else".   I've rest my password.  I've revoked access to all apps. I...
  • Hubo
  • Community Legend
  • 475 Views
  • 1 replies
  • 0 likes
  • 475 Views
  • 1 replies
  • 0 likes

Upgrading to Premium Payment page doesnt load.

When trying to upgrade to Premium, I cannot get the payment details page to load. I've tried using Laptop and Tablet and have the same issue. The page basically tells me to wait while it is loaded, however, it never does.

  • Newbie
  • When trying to upgrade to Premium, I cannot get the payment details page to load.  I've tried using Laptop and Tablet and have the same issue.  The page basically tells me to wait while it ...
  • isuathletics
  • Newbie
  • 539 Views
  • 2 replies
  • 0 likes
  • 539 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Premium in Romania ?

Users in Austria, Belgium, Estonia, Germany, Greece, Italy, Poland, Portugal, Romania and Switzerland can use Spotify, but only under the Premium service. Firstly,I couldn't sign up in any way with me being from Romania,so I created a free account wi...

  • Visitor
  • Users in Austria, Belgium, Estonia, Germany, Greece, Italy, Poland, Portugal, Romania and Switzerland can use Spotify, but only under the Premium service.   Firstly,I couldn't sign up in any...
  • srares
  • Regular
  • 66491 Views
  • 68 replies
  • 2 likes
  • 66491 Views
  • 68 replies
  • 2 likes

Friends feed has disappeared

On the right hand side I used to be able to see what all my friends were listening to. Now it has been replaced with a panel for me to 'find friends'. How can I see my friends feed again?

  • Newbie
  • On the right hand side I used to be able to see what all my friends were listening to. Now it has been replaced with a panel for me to 'find friends'. How can I see my friends feed again?
  • Virreyumi
  • Gig Goer
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
  • 378 Views
  • 1 replies
  • 0 likes

Solved!! Long time Premium user, can't change country or add payment method

I've been using Spotify Family Premium for over a year now. I have recently moved country where Spotify Premium is available at (Singapore). I followed the instructions at this page using my new credit card to change my country: https://support.spoti...

  • Casual Listener
  • I've been using Spotify Family Premium for over a year now. I have recently moved country where Spotify Premium is available at (Singapore). I followed the instructions at this page using my new cred...
  • FH15
  • Newbie
  • 963 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 963 Views
  • 3 replies
  • 0 likes

Solved!! Can't login to iPhone app but desktop works fine

As the title says, I can't login to the Spotify iPhone app but it works in a browser. I've tried with both my username and my email and neither work on the app. I've also deleted and re-installed the app but still nothing.

  • Casual Listener
  • As the title says, I can't login to the Spotify iPhone app but it works in a browser.   I've tried with both my username and my email and neither work on the app. I've also deleted and re...
  • Fredholm
  • Casual Listener
  • 793 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 793 Views
  • 6 replies
  • 0 likes