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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9319 Views
  • 3 replies
  • 9 likes
  • Security
  • 9319 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484644 Views
  • 979 replies
  • 111 likes
  • Account
  • 484644 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211622 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211622 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121320 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121320 Views
  • 72 replies
  • 12 likes

Facebook account removal

My old Spotify account is linked to my Facebook account.The thing is, I want to be able to link my new account to my Facebook account, and not the old one.Is there anyway I can remove it myself, or do I ask staff?

  • Casual Listener
  • My old Spotify account is linked to my Facebook account. The thing is, I want to be able to link my new account to my Facebook account, and not the old one. Is there anyway I can remove it myself, ...
  • Luke
  • Spotify Star
  • 658 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 658 Views
  • 3 replies
  • 0 likes

Solved!! CANT GET INTO NEW ARTIST ACCOUNT

Sooo, on TuneCore I created an account and uploaded a song to an account, "Schrimp", I just happened to realize that the song is on Spotify and I don't have access to this account... What do I do so I can claim my account?? Side notes, is there anywa...

  • Casual Listener
  • Sooo, on TuneCore I created an account and uploaded a song to an account, "Schrimp", I just happened to realize that the song is on Spotify and I don't have access to this account... What do I do so ...
  • frenkiebronik
  • Newbie
  • 8540 Views
  • 6 replies
  • 0 likes
  • Account
    Other
  • 8540 Views
  • 6 replies
  • 0 likes

Account ergens anders in gebruik

Om de zoveel tijd stopt mijn Spotify met afspelen en geeft hij de melding "uw account is ergens anders inngebruik". Maar ik heb nubal meerdere malen via de site uitgelocht op alle platformen en mijn wachtwoord veranderd, maar hij blijft de melding ge...

  • Newbie
  • Om de zoveel tijd stopt mijn Spotify met afspelen en geeft hij de melding "uw account is ergens anders inngebruik". Maar ik heb nubal meerdere malen via de site uitgelocht op alle platformen en mijn ...
  • Hubo
  • Community Legend
  • 1103 Views
  • 1 replies
  • 1 likes
  • 1103 Views
  • 1 replies
  • 1 likes

Someone gained access to my account and deleted all my playlists.

As the title says, someone gained access to my spotify account and deleted all my playlists. I was able to change the password and regain control of my account, but my playlists are still all gone. Could i have some assistance here?

  • Casual Listener
  • As the title says, someone gained access to my spotify account and deleted all my playlists. I was able to change the password and regain control of my account, but my playlists are still all gone. C...
  • magnusrambech
  • Casual Listener
  • 651 Views
  • 1 replies
  • 0 likes
  • 651 Views
  • 1 replies
  • 0 likes

Solved!! Contact number for Spotify in the UK? My CC charged £334.95 last month

and my account now not accessible! Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, exactly the same as my normal charge of £4.99. I need to contact Spo...

  • Regular
  •  and my account now not accessible!   Obviously some sort of fraud but the multiple charges of £50, £25 and £9.99 all have my spotify username against them on my credit card statement, ex...
  • RondaG
  • Newbie
  • 64309 Views
  • 89 replies
  • 0 likes
  • 64309 Views
  • 89 replies
  • 0 likes

Spotify & Facebook

Hi, I've connected my Spotify account to my Facebook account, but Spotify now got an old email. I changed it much time ago on Facebook but it still appear on my Spotify account. How can I do? P.S. I'm sorry for my bad english

  • Casual Listener
  • Hi, I've connected my Spotify account to my Facebook account, but Spotify now got an old email. I changed it much time ago on Facebook but it still appear on my Spotify account. How can I do?  ...
  • GiuseppeF11
  • Casual Listener
  • 446 Views
  • 2 replies
  • 0 likes
  • 446 Views
  • 2 replies
  • 0 likes

Account has changed suddenly

Hi, I'm using Spotify with a Premium-account, but suddenly my account has changed to Free and I have annoying advertisements in between my music. I don't know why this happens. Can you help me out? Or is it part of a bigger Spotify-problem?

  • Casual Listener
  • Hi, I'm using Spotify with a Premium-account, but suddenly my account has changed to Free and I have annoying advertisements in between my music. I don't know why this happens. Can you help me out? O...
  • wheijne
  • Casual Listener
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

How do I get my Facebook username to show on my account?

I linked my Facebook account through my iPhone and I can't get my real name to show up on my account when all my friends' names are showing up as their Facebook names. I got my FB picture to show but it's just the name that's missing. I tried logging...

  • Casual Listener
  • I linked my Facebook account through my iPhone and I can't get my real name to show up on my account when all my friends' names are showing up as their Facebook names. I got my FB picture to show but...
  • Zaekr
  • Casual Listener
  • 1651 Views
  • 4 replies
  • 0 likes
  • 1651 Views
  • 4 replies
  • 0 likes

Solved!! Edit primary user name after upgrade to family plan

I just upgraded from Premium to the Family Plan. I went to the screen that allows me to send an invitation to a family member and after clicking it, I was asked to confirm the name and address. Silly me -- despite appearances to the contrary it was a...

  • Casual Listener
  • I just upgraded from Premium to the Family Plan.  I went to the screen that allows me to send an invitation to a family member and after clicking it, I was asked to confirm the name and address....
  • alexandrelemos
  • Newbie
  • 3386 Views
  • 9 replies
  • 2 likes
  • Account
  • 3386 Views
  • 9 replies
  • 2 likes

Solved!! Cant Log-in /forgot username or password

Hi, i have opened an account for my mum. The problem is that somehow she logged-out and when she wanted to log in back, she forgot her username or password. Couldnt find any e-mail neighter I. The only thing that connects our accounts is that i am pa...

  • Casual Listener
  • Hi, i have opened an account for my mum. The problem is that somehow she logged-out and when she wanted to log in back, she forgot her username or password. Couldnt find any e-mail neighter I. The on...
  • Pavlina22
  • Casual Listener
  • 1049 Views
  • 2 replies
  • 0 likes
  • 1049 Views
  • 2 replies
  • 0 likes

Cant log in on old version of spotify android

Hello there. I am using spotify since 1 year and i was the happiest man alive until yesterday. I have an verry old android phone which is samsung galaxy core 2 and I wanted to listen to some music but the moment i opened spotify and turned the music ...

  • Newbie
  • Hello there. I am using spotify since 1 year and i was the happiest man alive until yesterday. I have an verry old android phone which is samsung galaxy core 2 and I wanted to listen to some music bu...
  • nightmarez
  • Newbie
  • 1632 Views
  • 2 replies
  • 0 likes
  • 1632 Views
  • 2 replies
  • 0 likes

Wrong information

Hi guys, I thank you for opening the service in Israel. On the app and site you offer 30 days trial with credit card. On the playing ads you promote "Use premium for 7 days no credit card required " I think you should be more professional when you la...

  • Newbie
  • Hi guys,    I thank you for opening the service in Israel.  On the app and site you offer 30 days trial with credit card.  On the playing ads you promote "Use premium for 7 da...
  • user-removed
  • Not applicable
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Cannot change my country from US

Spotify has just been made available in my country (Romania). Before I had an account already, made with a VPN. Currently, because of the VPN, my country is set to the US and I am not able to change it (the option is greyed out). I did not have any s...

  • Newbie
  • Spotify has just been made available in my country (Romania). Before I had an account already, made with a VPN. Currently, because of the VPN, my country is set to the US and I am not able to change ...
  • orbanbalint
  • Music Fan
  • 498 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 498 Views
  • 2 replies
  • 0 likes

Changing country

When i found out that Spotify has launched in Romania, i thought to change the country settings to Romania, but for whatever reason the option is grayed out, any help would be greatly appreciated.

  • Visitor
  • When i found out that Spotify has launched in Romania, i thought to change the country settings to Romania, but for whatever reason the option is grayed out, any help would be greatly appreciated. &...
  • orbanbalint
  • Music Fan
  • 344 Views
  • 2 replies
  • 0 likes
  • Account
  • 344 Views
  • 2 replies
  • 0 likes

Settings

Hello. Recently, Spotify was added to my country, Romania,but into my settings, my country is USA and I can't change it. Any help? EDIT: I am connected with my Facebook account and it has at country "Romania"

  • Newbie
  • Hello. Recently, Spotify was added to my country, Romania,but into my settings, my country is USA and I can't change it. Any help?    EDIT: I am connected with my Facebook account and it ...
  • orbanbalint
  • Music Fan
  • 342 Views
  • 1 replies
  • 0 likes
  • Account
  • 342 Views
  • 1 replies
  • 0 likes

Can't change country

Hi,I've had my Spotify account for some time, back when I was in Germany. A while ago, I moved back to Romania, and now that Spotify is available here as well, I installed it and I want to get a premium subscription. However, I can't change my countr...

  • Newbie
  • Hi, I've had my Spotify account for some time, back when I was in Germany. A while ago, I moved back to Romania, and now that Spotify is available here as well, I installed it and I want to get a pr...
  • orbanbalint
  • Music Fan
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Not logging in after 3 passords

Hi guys, ive tried logging in with my email and username but it's not logging in even after 4 passwords resets I've tryed logging in using facebook but it's not logging in neither and it keeps saying "your email and password combination does not work...

  • Newbie
  • Hi guys, ive tried logging in with my email and username but it's not logging in even after 4 passwords resets I've tryed logging in using facebook but it's not logging in neither and it keeps saying...
  • KittenAdamas
  • Casual Listener
  • 587 Views
  • 2 replies
  • 0 likes
  • 587 Views
  • 2 replies
  • 0 likes

Unknown devices showing up

Hi, hopefully someone can shed some light on this, when playing spotify I ocassionally get an unknown device (in my case iPhone de Manon) showing up and often taking over playing. I have signed out everywhere via the account settings and only signed ...

  • Newbie
  • Hi, hopefully someone can shed some light on this, when playing spotify I ocassionally get an unknown device (in my case iPhone de Manon) showing up and often taking over playing. I have signed out e...
  • songassistant
  • Composer
  • 554 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 554 Views
  • 1 replies
  • 0 likes

Username is bunch of numbers

Hello I want to make my spotify account an artist account. My username is a bunch of numbers and I want to change it to joelashtonfogle which is the branding which I use for all of my social media accounts Thanks Joel

  • Newbie
  • Hello  I want to make my spotify account an artist account.  My username is a bunch of numbers and I want to change it to joelashtonfogle which is the branding which I use for all of my ...
  • Luke
  • Spotify Star
  • 460 Views
  • 1 replies
  • 0 likes
  • Account
  • 460 Views
  • 1 replies
  • 0 likes

Change Country

Hey Guys, I need to update my country, my account is from Italy and my bank details as well. At the moment I am living in Australia and I need to update my payments detail, but Spotify doesn't allow me to change my country!!! It is extremely annoying...

  • Newbie
  • Hey Guys, I need to update my country, my account is from Italy and my bank details as well. At the moment I am living in Australia and I need to update my payments detail, but Spotify doesn't allow ...
  • user-removed
  • Not applicable
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes