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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484397 Views
  • 979 replies
  • 111 likes
  • Account
  • 484397 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121269 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121269 Views
  • 72 replies
  • 12 likes

Superuser Contribution Connectivity

Anybody else having issues with spotify going in and out?

  • Newbie
  • Anybody else having issues with spotify going in and out?
  • ZullyB
  • Roadie
  • 316 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 316 Views
  • 1 replies
  • 0 likes

Log in

I try to login but it shows me that my username and password are wrong, I also try with the Facebook option but it tells me the same thing

  • Newbie
  • I try to login but it shows me that my username and password are wrong, I also try with the Facebook option but it tells me the same thing
  • songassistant
  • Composer
  • 315 Views
  • 1 replies
  • 1 likes
  • 315 Views
  • 1 replies
  • 1 likes

[Family] Allow Family Members with a different Address

Good morning, Is it possible to change the country on my Spotify account? I am temporarily in France, however I would like to join the family plan with my siblings in Italy. How can I do that? Thanks!

  • Newbie
  • Good morning,   Is it possible to change the country on my Spotify account? I am temporarily in France, however I would like to join the family plan with my siblings in Italy. How can I do tha...
  • ab-995
  • Composer
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Cannot reset password

My spotify account logged out of both my phone and laptop for the first time in years, and I don't know my password. I can't reset the password because the email associated with the account is deactivated (it's such an old email), and I can't get on....

  • Visitor
  • My spotify account logged out of both my phone and laptop for the first time in years, and I don't know my password. I can't reset the password because the email associated with the account is deacti...
  • ab-995
  • Composer
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 469 Views
  • 1 replies
  • 0 likes

Recover account

So I had a Spotify account that was associated with my facebook. I deleted my Facebook awhile ago but never set up my Spotify account as it’s own account. When it came around to pay my bill it paid for an account that was under my email (it created a...

  • Newbie
  • So I had a Spotify account that was associated with my facebook. I deleted my Facebook awhile ago but never set up my Spotify account as it’s own account. When it came around to pay my bill it paid f...
  • ab-995
  • Composer
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Solved!! I can't access my Artist Account

I published a track via Tunecore.They created my artist account but how can I access to the account? - Skae

  • Casual Listener
  • I published a track via Tunecore. They created my artist account but how can I access to the account?   - Skae
  • chbeml
  • Casual Listener
  • 17896 Views
  • 6 replies
  • 2 likes
  • Account
  • 17896 Views
  • 6 replies
  • 2 likes

Abnormal activity

HelloLast night i'm get an email from spotify about abnormal activity. But i'm using the latest version of spotify on my android device and installed from google play store (version 8.4.45.633) and i also subscribed to spotify premium for family plan...

  • Newbie
  • Hello Last night i'm get an email from spotify about abnormal activity. But i'm using the latest version of spotify on my android device and installed from google play store (version 8.4.45.633) and...
  • CzechFencer
  • Composer
  • 461 Views
  • 1 replies
  • 0 likes
  • 461 Views
  • 1 replies
  • 0 likes

conected to facebook

I was conected to my sisters acount before and now im tying to conect my facebook to my own acount but can´t or i can but my facebook playlists i did on my sister acount won´t apper on my own acount now and i have tried to disconect and conect agian ...

  • Newbie
  • I was conected to my sisters acount before and now im tying to conect my facebook to my own acount but can´t or i can but my facebook playlists i did on my sister acount won´t apper on my own acount ...
  • JohnHoulderUK
  • Casual Listener
  • 492 Views
  • 1 replies
  • 0 likes
  • 492 Views
  • 1 replies
  • 0 likes

Conta Premium sem individualidade

Quando uma pessoa esta ouvindo eu nao posso ouvir.

  • Newbie
  • Quando uma pessoa esta ouvindo eu nao posso ouvir.
  • Bittencourt
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

I have not an illegal app but I received e-mails

I received days ago an e-mail from Spotify saying that I was using an unauthorized version of the app. I deleted it and now I have the official version but yesterday I received another e-mail saying the same thing. I don't know what to do, I'm afraid...

  • Newbie
  • I received days ago an e-mail from Spotify saying that I was using an unauthorized version of the app. I deleted it and now I have the official version but yesterday I received another e-mail saying ...
  • LoganHelps
  • Composer
  • 625 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 625 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone Changed My Email

I recieved an email from spotify stating the email for my primary account had just been changed, but i did not request this change. As of now i can not log in to my primary account and by using a secondary account i can see that someone has been usin...

  • Newbie
  •   I recieved an email from spotify stating the email for my primary account had just been changed, but i did not request this change.  As of now i can not log in to my primary acc...
  • gardenoam
  • Casual Listener
  • 217525 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Other
    Security
  • 217525 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist Content Disappearing

I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (close to 10k) songs before splitting them. I keep aboou...

  • Casual Listener
  • I load artists/songs I want to explore in the future into playlists to listen to later and then split into other playlists. I have been doing this for years on Spotify. I fill them to the limit (clos...
  • msudawg12
  • Casual Listener
  • 913 Views
  • 4 replies
  • 0 likes
  • Playlists
  • 913 Views
  • 4 replies
  • 0 likes

Change username or name profile

Hello spotify community, i need helpHow to change my profile name on spotify my profile name changted to name from Facebook (i dont need it) please help me

  • Newbie
  • Hello spotify community, i need help How  to change my profile name on  spotify my profile name  changted to name from Facebook (i dont need it) please help me
  • Maxim
  • Spotify Star
  • 1367 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 1367 Views
  • 5 replies
  • 0 likes

Offline Access Withdrawn

Hello, I've recently logged on and was greeted with the message that my offline access has been withdrawn. I only have three devices and only one of them is showing logged in (My mac), which is also the one that says offline access has been withdrawn...

  • Newbie
  • Hello, I've recently logged on and was greeted with the message that my offline access has been withdrawn. I only have three devices and only one of them is showing logged in (My mac), which is also ...
  • LoganHelps
  • Composer
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Cant login no error messege

Tried to log in to my acount on the android app just won't log in the password is good reset the password twice still can't login no error message

  • Newbie
  • Tried to log in to my acount on the android app just won't log in the password is good reset the password twice still can't login no error message 
  • Al_Z
  • Newbie
  • 477 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 477 Views
  • 1 replies
  • 0 likes

gift card delivery time

I bought a gift card for a friend and set it to be delivered via email on a certain date. Is there a certain time during that day that it will be emailed to him? Will I receive an additional email confirming that he received the gift card?

  • Newbie
  • I bought a gift card for a friend and set it to be delivered via email on a certain date.  Is there a certain time during that day that it will be emailed to him? Will I receive an additional em...
  • nosdrahcir19
  • Newbie
  • 3423 Views
  • 11 replies
  • 6 likes
  • 3423 Views
  • 11 replies
  • 6 likes

Solved!! Locked out of my account on mobile.

Hey, I'be changed my password several times and can access spotify here. But I cannot access it from the app. I have changed it numerous times but says it is incorrect.

  • Casual Listener
  • Hey, I'be changed my password several times and can access spotify here. But I cannot access it from the app. I have changed it numerous times but says it is incorrect.
  • vipervanquisher
  • Casual Listener
  • 1941 Views
  • 4 replies
  • 0 likes
  • 1941 Views
  • 4 replies
  • 0 likes

Hacked account, changed mail, forgotten password

My account has been hacked and the email-adress has been changed by the hacker. I have forgotten my Spotify password. I log in using my Facebook account. How do I change my password so the hacker no longer get access to my account?

  • Casual Listener
  • My account has been hacked and the email-adress has been changed by the hacker. I have forgotten my Spotify password. I log in using my Facebook account. How do I change my password so the hacker no ...
  • Gmhot
  • Casual Listener
  • 527 Views
  • 2 replies
  • 0 likes
  • 527 Views
  • 2 replies
  • 0 likes

Hacked account- no solution?

My Spotify account has been hacked by someone Spanish it seems, deleting my playlists all the time and making their own and playing music on Spotify connect so I can’t! I’ve logged out of all devices many times- doesn’t work. Changed my Facebook pass...

  • Newbie
  • My Spotify account has been hacked by someone Spanish it seems, deleting my playlists all the time and making their own and playing music on Spotify connect so I can’t! I’ve logged out of all devices...
  • Maxim
  • Spotify Star
  • 596 Views
  • 1 replies
  • 0 likes
  • 596 Views
  • 1 replies
  • 0 likes

(Israel)-Can't upgrade to premium- "zip code invalid" error

I've been trying to get the 30 days premium, but on the payment screen I am required to provide my zip code, I entered it exactly as it appears on my post office website but I get the "invalid postal code" error and can't get through. I already chang...

  • Newbie
  • I've been trying to get the 30 days premium, but on the payment screen I am required to provide my zip code, I entered it exactly as it appears on my post office website but I get the "invalid postal...
  • 666 Views
  • 0 replies
  • 0 likes
  • 666 Views
  • 0 replies
  • 0 likes