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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9312 Views
  • 3 replies
  • 9 likes
  • Security
  • 9312 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484584 Views
  • 979 replies
  • 111 likes
  • Account
  • 484584 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211613 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211613 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121306 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121306 Views
  • 72 replies
  • 12 likes

Solved!! CAN'T EDIT ACCOUNT INFO

I've been trying to link my Spotify account to my Sonos but I'm running into some issues. When I try and request a password I get the following error: "We're sorry, your email address was not available, please try to log out, log back in and try agai...

  • Casual Listener
  • I've been trying to link my Spotify account to my Sonos but I'm running into some issues. When I try and request a password I get the following error:  "We're sorry, your email address was not a...
  • Elou1657
  • Newbie
  • 18144 Views
  • 20 replies
  • 0 likes
  • 18144 Views
  • 20 replies
  • 0 likes

Can't change my e-mail

Hi, I can't change my e-mail because I don't know what my password is since I normally log in with Facebook. I cannot ask for a new password since the e-mail adress which I used to create my spotify account has been suspended by hotmail. What can I d...

  • Casual Listener
  • Hi,   I can't change my e-mail because I don't know what my password is since I normally log in with Facebook. I cannot ask for a new password since the e-mail adress which I used to create my...
  • BramvanBeek
  • Casual Listener
  • 624 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 624 Views
  • 2 replies
  • 0 likes

Free Premium Account and No Credit Card or PayPal

Hi, I want to use Spotifts' free 30 day premium, but cannot without a Credit Card or PayPal. I want to use the free 30 day trial and then buy cards to keep my spotify going. I dont have a Credit Card or PayPal, what can I do? Please dont say there is...

  • Casual Listener
  • Hi,   I want to use Spotifts' free 30 day premium, but cannot without a Credit Card or PayPal. I want to use the free 30 day trial and then buy cards to keep my spotify going. I dont have a ...
  • Miahbree
  • Newbie
  • 31606 Views
  • 10 replies
  • 2 likes
  • 31606 Views
  • 10 replies
  • 2 likes

Desconto de Estudante

faz dois meses que solicitei o desconto de estudante, fui cobrado e ate agora nada de chegar, des de 8 de fevereiro.

  • Casual Listener
  • faz dois meses que solicitei o desconto de estudante, fui cobrado e ate agora nada de chegar, des de 8 de fevereiro.
  • gabrieladam
  • Casual Listener
  • 344 Views
  • 1 replies
  • 0 likes
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment taken from account but not subscribed

I tried signing up fo spotify student discount and it had me put in my card details and said it would not charge me until i proved eligible, however i clicked out of the tab and it refreshed before i could determine if I was eligible and the money ha...

  • Newbie
  • I tried signing up fo spotify student discount and it had me put in my card details and said it would not charge me until i proved eligible, however i clicked out of the tab and it refreshed before i...
  • liltriz
  • Casual Listener
  • 1712 Views
  • 5 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1712 Views
  • 5 replies
  • 1 likes

Superuser Contribution donde puedo revisar la direccion de mi plan familiar .

Buenas tardes no he podido vincular a dos miembros porque no recuerdo como digite la direccion de mi casa . hay alguna forma de verla ?

  • Visitor
  • Buenas tardes      no he podido vincular a dos miembros porque no recuerdo como digite la direccion de mi casa .    hay alguna forma de verla ?
  • arqvgalindo
  • Newbie
  • 10992 Views
  • 10 replies
  • 2 likes
  • 10992 Views
  • 10 replies
  • 2 likes

Solved!! Still seeing ads in Premium!!??

I've just renewed my Premium subscription after not having it for a month, and I'm still noticing ADS being disgustingly displayed on my Spotify. I don't get any music ads in between songs and I don't mind the occasional notification telling me about...

  • Casual Listener
  • I've just renewed my Premium subscription after not having it for a month, and I'm still noticing ADS being disgustingly displayed on my Spotify. I don't get any music ads in between songs and I...
  • Drez1
  • Newbie
  • 29535 Views
  • 9 replies
  • 4 likes
  • Premium
  • 29535 Views
  • 9 replies
  • 4 likes

Premium for Family gezinsleden toevoegen lukt niet

Ik probeer het maar even in het Nederlands. Ik heb mij Free account vanochtend omgezet naar een Premium Family account. Dit is geen probleem. Vervolgens echtgenoot en zoons uitgenodigd. Echter, nadat de code is ingevuld en je op doorgaan klikt, krijg...

  • Newbie
  • Ik probeer het maar even in het Nederlands. Ik heb mij Free account vanochtend omgezet naar een Premium Family account. Dit is geen probleem. Vervolgens echtgenoot en zoons uitgenodigd. Echter, nadat...
  • aquamarijn
  • Newbie
  • 35295 Views
  • 20 replies
  • 6 likes
  • 35295 Views
  • 20 replies
  • 6 likes

Superuser Contribution Domicilio antes de plan familiar

Buenas, mi duda es si tengo que cambiar mi domicilio antes de que el administrador me envia la solicitud de unirme. si es asi, como la cambio para que sea igual a la del administrador? o cuando te envia la invitavion te da la opcion de cambiar el dom...

  • Newbie
  • Buenas, mi duda es si tengo que cambiar mi domicilio antes de que el administrador me envia la solicitud de unirme.  si es asi, como la cambio para que sea igual a la del administrador?  ...
  • MaríaCamila
  • Roadie
  • 423 Views
  • 1 replies
  • 0 likes
  • Premium
  • 423 Views
  • 1 replies
  • 0 likes

Solved!! Seperate artists with same name

I had my music uploaded to Spotify recently but have since discovered there are two other artists with the same name as me (Street Rat) and we're all listed under a single artist page.Although I appear to have found a solution in this discussion - ht...

  • Newbie
  • I had my music uploaded to Spotify recently but have since discovered there are two other artists with the same name as me (Street Rat) and we're all listed under a single artist page. Although I ...
  • Plain
  • Casual Listener
  • 68217 Views
  • 7 replies
  • 2 likes
  • Account
  • 68217 Views
  • 7 replies
  • 2 likes

spotify account studente

Salve, ieri stavo effettuando l'upgrade premium, vedo l'offerta studenti e mi interessa, leggo che ci sono da compilare dei form per essere verificato, metto i dati della carta anche perche' c'e' scritto che saranno addebidati subito i soldi, ma solo...

  • Newbie
  • Salve, ieri stavo effettuando l'upgrade premium, vedo l'offerta studenti e mi interessa, leggo che ci sono da compilare dei form per essere verificato, metto i dati della carta anche perche' c'e' scr...
  • Alessio2003
  • Casual Listener
  • 463 Views
  • 1 replies
  • 1 likes
  • 463 Views
  • 1 replies
  • 1 likes

Won't let me update payment

I need to update my payment information to continue spotify premium but everytime I try to enter a new credit card the page wont finish loading. I have tried this over 10 times and there is always a circle on the page because it wont finish loading. ...

  • Newbie
  • I need to update my payment information to continue spotify premium but everytime I try to enter a new credit card the page wont finish loading. I have tried this over 10 times and there is always a ...
  • melindapayer17
  • Casual Listener
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

Superuser Contribution RECUPERAR LISTA BORRADA

Hola, hace mucho tiempo que no utilizo spotify y se me han borrado todas las listas que tenia, hay alguna manera de recuperarlas? Muchas gracias de antemano!

  • Newbie
  • Hola, hace mucho tiempo que no utilizo spotify y se me han borrado todas las listas que tenia, hay alguna manera de recuperarlas? Muchas gracias de antemano!
  • MaríaCamila
  • Roadie
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Extremely bad customer service

Hello, I am writing to complain about the bad customer service you have. It is so bad, that it´s rear for a paid service. Many days ago, I made a simple request: please delete my account. All well up until then, the account was deleted, and the suppo...

  • Casual Listener
  • Hello,   I am writing to complain about the bad customer service you have.  It is so bad, that it´s rear for a paid service.   Many days ago, I made a simple request: please de...
  • user-removed
  • Not applicable
  • 6614 Views
  • 39 replies
  • 30 likes
  • Account
    Premium
    Subscription
  • 6614 Views
  • 39 replies
  • 30 likes

Minha família, mesmo morando comigo não consegue aceitar convite familiar

Mesmo morando junto, minha família não consegue aceitar o convite familiar. O erro que aparece é que eles não moram junto comigo. Preciso de ajuda.

  • Newbie
  • Mesmo morando junto, minha família não consegue aceitar o convite familiar. O erro que aparece é que eles não moram junto comigo. Preciso de ajuda.
  • Leocarrasco
  • Newbie
  • 693 Views
  • 2 replies
  • 3 likes
  • Premium
    Subscription
  • 693 Views
  • 2 replies
  • 3 likes

Superuser Contribution cuenta familiar

Estimados necesito ayuda hace mucho tiempo mis hermanos me ayudaron a suscribirme a la cuenta con cargo a mi tarjeta sin embargo en ese entonces otro familiar quedo como titular de la cuenta ahora yo quiero ser titular de mi cuenta y quiero saber com...

  • Newbie
  • Estimados necesito ayuda hace mucho tiempo mis hermanos me ayudaron a suscribirme a la cuenta con cargo a mi tarjeta sin embargo en ese entonces otro familiar quedo como titular de la cuenta  ah...
  • mike130389
  • Newbie
  • 351 Views
  • 2 replies
  • 0 likes
  • 351 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Me aparecen las playlist de otra persona

Desde ayer todas mis playlist han desaparecido y en su lugar han aparecido otras que parecen hechas por otra persona usando mi cuenta. Aparece mi nombre de usuario, pero la musica que contienen no es mia ni hice yo esas listas nunca. Pense que alguie...

  • Newbie
  • Desde ayer todas mis playlist han desaparecido y en su lugar han aparecido otras que parecen hechas por otra persona usando mi cuenta. Aparece mi nombre de usuario, pero la musica que contienen no es...
  • MaríaCamila
  • Roadie
  • 4527 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 4527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium

I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening?

  • Newbie
  • I have premium spotify on my laptop but not on my phone and I'm on the same account. I've tried logging out and back in on my phone but the same problem is still occurring, why is this happening? &n...
  • MaríaCamila
  • Roadie
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still being charged!!! Free account.

Hey Spotify, You have no phone contact. I noticed I am being charged 9.99 a month, and I cancelled my premium status months ago - and I was charged last month too. I checked my account, and it is listed as free. I checked my other email and it is not...

  • Newbie
  • Hey Spotify,   You have no phone contact. I noticed I am being charged 9.99 a month, and I cancelled my premium status months ago - and I was charged last month too. I checked my account, and ...
  • MaríaCamila
  • Roadie
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked

Hey! So someone logged into my account from a GalaxyS8 and I have no idea who this can be. I logged out of all my devices, as well as changing my password, but when I logged back on the person kept playing music trough my account. Would you be able t...

  • Casual Listener
  • Hey!   So someone logged into my account from a GalaxyS8 and I have no idea who this can be. I logged out of all my devices, as well as changing my password, but when I logged back on the pers...
  • MaríaCamila
  • Roadie
  • 744 Views
  • 1 replies
  • 0 likes
  • 744 Views
  • 1 replies
  • 0 likes