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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9360 Views
  • 3 replies
  • 9 likes
  • Security
  • 9360 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485005 Views
  • 979 replies
  • 111 likes
  • Account
  • 485005 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211762 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211762 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121444 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121444 Views
  • 72 replies
  • 12 likes

No active account

Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active account. Yet if i look for the account I can find it ...

  • Newbie
  • Due to failing a payment and restarting it via my wifes part of our family account I can't log in to my own account anymore and if i try the reset password function it says my email isnt an active ac...
  • JuandeGF
  • Regular
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Lost all my playlist and someone hijacked my profile

Hey SpotifyBack around x.mas, I suddently experinced something strange. Someone was using my account and making playlists and following playlist artist. The person was deffently not from my country, maybe france since I also started recieving email i...

  • Regular
  • Hey Spotify Back around x.mas, I suddently experinced something strange. Someone was using my account and making playlists and following playlist artist. The person was deffently not from my count...
  • alloedee
  • Regular
  • 424 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 424 Views
  • 1 replies
  • 0 likes

wrong facebook email

I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of deleting my account because it's linked to an email tha...

  • Newbie
  • I created a spotify account via Facebook 7 years ago, since then I have changed the email accociated with my facebook acount but the changes didn't go through to spotify. I am now not capable of dele...
  • kejt_
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 341 Views
  • 1 replies
  • 0 likes

changed facebook email address but spotify hasnt chagned to the same one

I have deleted an old email that was conected to my facebook account, so when i first got spotify i signed in with my facebook account but now i changed my email address on facebook spotify still has my old email that has been dleted so i cant change...

  • Newbie
  • I have deleted an old email that was conected to my facebook account, so when i first got spotify i signed in with my facebook account but now i changed my email address on facebook spotify still has...
  • kejt_
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Will I lose my Premium $ if I upgrade to Family?

So I still have a month left on my Premium account (automaticly topped up today) But the kids are hassling me wanting their own account so I want to upgrade to Family. Will I lose the $$$ I paid on my account if I upgrade today to the family?

  • Newbie
  • So I still have a month left on my Premium account (automaticly topped up today) But the kids are hassling me wanting their own account so I want to upgrade to Family.   Will I lose the $$$ I ...
  • Nico
  • Community Legend
  • 902 Views
  • 1 replies
  • 0 likes
  • 902 Views
  • 1 replies
  • 0 likes

How can I change my linked Facebook account "without deleting" my Spotify created with Facebook?

I created my Spotify account with Facebook about 3 years ago. And using Spotify Premium ever since. Recently I deactivated my Facebook and my Spotify name turned into random numbers. When I a reactivated it, it turns normal but I want to keep my Face...

  • Casual Listener
  • I created my Spotify account with Facebook about 3 years ago. And using Spotify Premium ever since.   Recently I deactivated my Facebook and my Spotify name turned into random numbers. When I ...
  • 1287253578
  • Newbie
  • 5423 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 5423 Views
  • 3 replies
  • 0 likes

De logingegevens die op Facebook staan werken niet als login voor Spotify

Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar geluisterd heb en ik krijg heel vaak de melding dat m...

  • Casual Listener
  • Ik wil het wachtwooord aanpassen omdat mijn account van Spotify door iemand anders wordt gebruikt. Wanneer ik in 'onlangs afgespeeld' kijk zie ik dat er steeds nummers bij staan waar ik nooit naar ge...
  • Hubo
  • Community Legend
  • 616 Views
  • 3 replies
  • 0 likes
  • Account
  • 616 Views
  • 3 replies
  • 0 likes

discovery page doesn't give new recomends

dear SpotefiI have tried to find new recomedations in the discovery but for a couple of weeks I don't see any new recomendations anymore, the page only shows the same artists as recomedation, while a few weeks back that changes daily. Is this a new g...

  • Casual Listener
  • dear Spotefi I have tried to find new recomedations in the discovery but for a couple of weeks I don't see any new recomendations anymore, the page only shows the same artists as recomedation, while...
  • caszriel
  • Composer
  • 506 Views
  • 1 replies
  • 0 likes
  • 506 Views
  • 1 replies
  • 0 likes

Solved!! Why can't I play this album?

Why can't I play the Lola Rennt soundtrack? I am premium. https://open.spotify.com/user/8a22a/playlist/7kOIDXvSt4ngy5CGWs2vEA

  • Casual Listener
  • Why can't I play the Lola Rennt soundtrack? I am premium.   https://open.spotify.com/user/8a22a/playlist/7kOIDXvSt4ngy5CGWs2vEA
  • caszriel
  • Composer
  • 2059 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2059 Views
  • 3 replies
  • 0 likes

Student account

Hello my premium subscription is expired. As I am a new student I wanted to get student discount with my new subscription.After I entered my Credit card information, I realized that my school wasn't in the list (Vancouver Film School). So I filled a ...

  • Newbie
  • Hello my premium subscription is expired. As I am a new student I wanted to get student discount with my new subscription. After I entered my Credit card information, I realized that my school ...
  • caszriel
  • Composer
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Starbucks free spotify

I am a current Starbucks employee and from what I know we receive free premium spotify I linked it and followed the steps. Put in my partner numbers and all and after a month it went to a normal account and asked me to pay for premium. Help anyone?

  • Casual Listener
  • I am a current Starbucks employee and from what I know we receive free premium spotify I linked it and followed the steps. Put in my partner numbers and all and after a month it went to a normal acco...
  • CarolinaStylez
  • Newbie
  • 43684 Views
  • 4 replies
  • 0 likes
  • Subscription
  • 43684 Views
  • 4 replies
  • 0 likes

Can someone tell me the difference between streams and listens on Spotify?

I need help knowing the difference between streaming and listens on Spotify. I am an artist on Spotify and never understood the difference between my stream numbers and listen numbers. Can someone help me?

  • Newbie
  • I need help knowing the difference between streaming and listens on Spotify. I am an artist on Spotify and never understood the difference between my stream numbers and listen numbers. Can someone he...
  • chamevez
  • Newbie
  • 19894 Views
  • 1 replies
  • 1 likes
  • 19894 Views
  • 1 replies
  • 1 likes

Country Mess!

Hi,Hope you can help me with a very frustrating problem I've been having for months.I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have updated the payment method to a credit card based in Mex...

  • Casual Listener
  • Hi, Hope you can help me with a very frustrating problem I've been having for months. I used to have an accound based in the USA with a US amex card. Since my family and I moved to Mexico, I have u...
  • Ckae572
  • Newbie
  • 464 Views
  • 3 replies
  • 0 likes
  • 464 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cant change country settings by changing pay info

Hi, i had a paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible. tried to follow the instructions by changing my payment method, by adding a local credit card, but it states that it is not wor...

  • Casual Listener
  • Hi,   i had a  paypal account in another country, with which i wanted to change my country. This doesn't seem to be possible.   tried to follow the instructions by changing my paym...
  • kathryn_s
  • Casual Listener
  • 671 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 671 Views
  • 4 replies
  • 0 likes

Accoutt Log in

So I logged out of my Spotify account accidentally and I forgot my password. The thing is my account is connected with a old email that I don't have. What should I do??

  • Newbie
  • So I logged out of my Spotify account accidentally and I forgot my password. The thing is my account is connected with a old email that I don't have. What should I do??
  • amirism
  • Roadie
  • 451 Views
  • 1 replies
  • 0 likes
  • 451 Views
  • 1 replies
  • 0 likes

Cant connect Spotify to PS4 account

I have spent the last week trying to connect my ps4 account to my Spotify and it doesn't work. I'm not connected to another account with it already for sure. What happened was I had my psn already connected to a different Spotify account but I discon...

  • Casual Listener
  • I have spent the last week trying to connect my ps4 account to my Spotify and it doesn't work. I'm not connected to another account with it already for sure. What happened was I had my psn already co...
  • SupremeBuffalo
  • Casual Listener
  • 4693 Views
  • 8 replies
  • 6 likes
  • 4693 Views
  • 8 replies
  • 6 likes

Superuser Contribution Can't modify the email link to my account

Hi, I recently deleted my email associated to my Spotify account for personal reason. But it is still associated to my account and I can't modify it from the Spotify's page. I'm connected with Facebook to identify myself on Spotify, so it tell me tha...

  • Casual Listener
  • Hi,   I recently deleted my email associated to my Spotify account for personal reason. But it is still associated to my account and I can't modify it from the Spotify's page.   I'm con...
  • Shbeark
  • Casual Listener
  • 912 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 912 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't log in into my account

Well, sorry for my bad English. Yesterday I was listening music. When suddenly I started to heard some ads. That was pretty odd, because I have the familiar plan. So I tried the button that the app showed up "Upgrade". I thought that my subscription ...

  • Regular
  • Well, sorry for my bad English.   Yesterday I was listening music. When suddenly I started to heard some ads. That was pretty odd, because I have the familiar plan. So I tried the button tha...
  • JuandeGF
  • Regular
  • 477 Views
  • 2 replies
  • 0 likes
  • Account
  • 477 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't log into my account

I'm a premium subscriber. I log into my account every morning when I get into the office via the Spotify app on my laptop. Today that didn't work.After multiple unsuccessful attempts, I assumed I was locked out of the account so went through the proc...

  • Newbie
  • I'm a premium subscriber. I log into my account every morning when I get into the office via the Spotify app on my laptop. Today that didn't work. After multiple unsuccessful attempts, I assumed I w...
  • Aimee_T
  • Roadie
  • 681 Views
  • 1 replies
  • 0 likes
  • 681 Views
  • 1 replies
  • 0 likes

Trouble paying gift suscription with visa

I can’t pay gift suscription with any card from Peru. No Matter about any Banks (I already call banks, online buying settings are ok). I Try from Desktop, iPhone. Always the message was ‘you have trouble about card.

  • Newbie
  • I can’t pay gift suscription with any card from Peru. No Matter about any Banks (I already call banks, online buying settings are ok). I Try from Desktop, iPhone. Always the message was ‘yo...
  • 245 Views
  • 0 replies
  • 1 likes
  • 245 Views
  • 0 replies
  • 1 likes