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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9377 Views
  • 3 replies
  • 9 likes
  • Security
  • 9377 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485256 Views
  • 979 replies
  • 111 likes
  • Account
  • 485256 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211790 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211790 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121473 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121473 Views
  • 72 replies
  • 12 likes

Changed from Premium to Family

Hi,I changed from Premium to Family (togehter with my son). But now I was charged for both, 14.99 plus 9,99 (via Paypal).

  • Newbie
  • Hi, I changed from Premium to Family (togehter with my son). But now I was charged for both, 14.99 plus 9,99 (via Paypal).
  • Felixh31
  • Music Fan
  • 278 Views
  • 1 replies
  • 0 likes
  • Account
  • 278 Views
  • 1 replies
  • 0 likes

Contact spotify support - account hacked

Hi all, I have a premium account for already two years, never had any issue. In the last month, everyday some random songs are automatically download in my device (I have never listened this artist, nor even this kind of music and for sure I did not ...

  • Newbie
  • Hi all,   I have a premium account for already two years, never had any issue. In the last month, everyday some random songs are automatically download in my device (I have never listened this...
  • IguanaSetup
  • Community Legend
  • 1261 Views
  • 1 replies
  • 0 likes
  • Security
  • 1261 Views
  • 1 replies
  • 0 likes

Incorrect Email/Facebook Problem

I've had a new email for my facebook for a long time now, but my spotify will not recognize the new email. I'm trying to upgrade to premium, but cannot cause to setup you need to be sent an email (which the email on my spotify is no longer in service...

  • Visitor
  • I've had a new email for my facebook for a long time now, but my spotify will not recognize the new email. I'm trying to upgrade to premium, but cannot cause to setup you need to be sent an email (wh...
  • Morgan75
  • Newbie
  • 653 Views
  • 8 replies
  • 0 likes
  • 653 Views
  • 8 replies
  • 0 likes

Cant login after previous update on android

After last night's update on Spotify, it logged me out this morning and i cant relogin anymore from my Samsung android phone. Account logins with PC & browser work for same account + password as does web player, so it seems it related to mobile/andro...

  • Casual Listener
  • After last night's update on Spotify, it logged me out this morning and i cant relogin anymore from my Samsung android phone.   Account logins with PC & browser work for same account + pas...
  • TeeLai
  • Casual Listener
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 378 Views
  • 1 replies
  • 0 likes

Solved!! I need my music taken down off Spotify

I've just received an email back from Spotify Artist Support,I'm guessing the email just wasn't read properly or it was an automated response. email:I’m ‘********’, awful name I know.A couple of years ago I made a few tracks, some guy named *********...

  • Visitor
  •   I've just received an email back from Spotify Artist Support, I'm guessing the email just wasn't read properly or it was an automated response.   email: I’m ‘********’, awful name I ...
  • user-removed
  • Not applicable
  • 5704 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Security
  • 5704 Views
  • 2 replies
  • 0 likes

Forgot password and account email no longer valid

Hi, I need to reset my password but the email linked to my account is my previous work email. I got married and changed my last name, so emails can no longer reach my old email address. Can I reset password a different way? Please advise.

  • Newbie
  • Hi, I need to reset my password but the email linked to my account is my previous work email.  I got married and changed my last name, so emails can no longer reach my old email address.  ...
  • MauriceMV
  • Spotify Star
  • 1433 Views
  • 1 replies
  • 0 likes
  • Login
  • 1433 Views
  • 1 replies
  • 0 likes

Email und benutzername vergessen komme nicht mehr in meinen acoount rein

Ich habe meine Email und auch den Benutzername vergessen und komme nicht mehr in meinen Account rein.Ich moechte mein Premium abbo kuendigen. MfG Florian

  • Newbie
  • Ich habe meine Email und auch den Benutzername vergessen und komme nicht mehr in meinen Account rein. Ich moechte mein Premium abbo kuendigen.   MfG   Florian
  • Luke
  • Spotify Star
  • 9631 Views
  • 1 replies
  • 0 likes
  • Login
  • 9631 Views
  • 1 replies
  • 0 likes

My premium account has been hacked

My account has been hacked. My email has changed to which is not my email adress attached to this account. But I can login in via my Facebook. Please help me.

  • Newbie
  • My account has been hacked. My email has changed to  <removed sensitive info> which is not my email adress attached to this account. But I can login in via my Facebook.   Ple...
  • Luke
  • Spotify Star
  • 337 Views
  • 1 replies
  • 0 likes
  • Account
  • 337 Views
  • 1 replies
  • 0 likes

Spotify says I am abroad when logging in on phone

Cannot log into spotify on my phone as it says I am abroad and that my 14 days free are up, I have premium and both my payment details and account details both match the country that I am in.

  • Newbie
  • Cannot log into spotify on my phone as it says I am abroad and that my 14 days free are up, I have premium and both my payment details and account details both match the country that I am in.
  • Luke
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Solved!! Account Issues

Hello, Today, I opened Spotify on both my phone and computer and was immediately logged out. Once I logged into my account, ALL my playlists were gone save the one I collaborate on. There was 1 personal playlist, but it was all music I've never liste...

  • Casual Listener
  • Hello,   Today, I opened Spotify on both my phone and computer and was immediately logged out. Once I logged into my account, ALL my playlists were gone save the one I collaborate on. There wa...
  • bookworm1343
  • Casual Listener
  • 716 Views
  • 2 replies
  • 0 likes
  • 716 Views
  • 2 replies
  • 0 likes

Solved!! How do I manage my offline devices?

How do I delete my devices?

  • Newbie
  • How do I delete my devices?
  • rossi1911
  • Community Legend
  • 44967 Views
  • 1 replies
  • 1 likes
  • Account
  • 44967 Views
  • 1 replies
  • 1 likes

Me estan hackeando la cuenta

Hola, ya van dos veces que me cambian el pasword y me eliminan mis playlists... escuchan canciones arabes que yo jamas escuche en mi vida. Necesito una solucion ya!

  • Newbie
  • Hola, ya van dos veces que me cambian el pasword y me eliminan mis playlists... escuchan canciones arabes que yo jamas escuche en mi vida. Necesito una solucion ya! 
  • cadmielp
  • Roadie
  • 663 Views
  • 1 replies
  • 0 likes
  • 663 Views
  • 1 replies
  • 0 likes

Ik heb een gezins abonnement, maar er staat dat ik geen premium heb

Ik wil mijn rekeningnummer aanpassen, maar omdat er staat dat ik een free account heb, kan dat niet. Dat klopt niet want ik heb een gezins abonnement, dus premium. Wat kan ik doen om dit kloppend te krijgen? En mijn rekeningnummer te wijzigen?Groetje...

  • Newbie
  • Ik wil mijn rekeningnummer aanpassen, maar omdat er staat dat ik een free account heb, kan dat niet. Dat klopt niet want ik heb een gezins abonnement, dus premium.  Wat kan ik doen om dit klo...
  • Hubo
  • Community Legend
  • 900 Views
  • 3 replies
  • 0 likes
  • 900 Views
  • 3 replies
  • 0 likes

Buy playlist

Hey, Some people contacted me. They want to buy my playlist for like $200. Is this even possible?

  • Casual Listener
  • Hey,   Some people contacted me. They want to buy my playlist for like $200. Is this even possible?
  • Cam100
  • Newbie
  • 1154 Views
  • 1 replies
  • 1 likes
  • 1154 Views
  • 1 replies
  • 1 likes

Superuser Contribution Log In Error

I have an Integra DTR 30.5 and it keeps giving me a login error when i try to accep the terms.

  • Casual Listener
  • I have an Integra DTR 30.5 and it keeps giving me a login error when i try to accep the terms. 
  • Chris
  • Spotify
  • 401 Views
  • 1 replies
  • 0 likes
  • Premium
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution the confirmation of official account of music label

Good day to everybody! My name is Alex Hornet I am representing music label called Criminal Tribe Records and we decide to direct one's strength to Spotify service. I saw that for example Critical Music and they artists having blue marks on they acco...

  • Newbie
  • Good day to everybody! My name is Alex Hornet I am representing music label called Criminal Tribe Records and we decide to direct one's strength to Spotify service. I saw that for example Critic...
  • Chris
  • Spotify
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username created through ITunes - Can't Cancel account

I subscribed to Premium in 2016 using my IPad through Itunes. Appreantly Itunes assigns and username with Spotify that does not have an email assocated with the account. I have canceled the subscription with Itunes, but have been being charged by Spo...

  • Newbie
  • I subscribed to Premium in 2016 using my IPad through Itunes. Appreantly Itunes assigns and username with Spotify that does not have an email assocated with the account. I have canceled the subscript...
  • Chris
  • Spotify
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two accounts?

My credit card is being charged twice each month. I've followed the instructions on your help page -- and can only find one user name - the one I use all the time? I need to cancel the other user name -- but don't know what it is. please help

  • Casual Listener
  • My credit card is being charged twice each month. I've followed the instructions on your help page -- and can only find one user name - the one I use all the time?  I need to cancel the other us...
  • Chris
  • Spotify
  • 355 Views
  • 1 replies
  • 0 likes
  • Account
  • 355 Views
  • 1 replies
  • 0 likes

Superuser Contribution [WIN10] Spotify doesn't opening

Please help me. I tried reboot Windows. I reinstalled Spotify a few times. I closed my antivirus. I deleted Spotify files on AppData/Local and AppData/Roaming. I tried to install Spotify to Program Files x86.I searched another topics and I tried them...

  • Casual Listener
  • Please help me. I tried reboot Windows. I reinstalled Spotify a few times. I closed my antivirus. I deleted Spotify files on AppData/Local and AppData/Roaming. I tried to install Spotify to Program F...
  • Chris
  • Spotify
  • 358 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 358 Views
  • 1 replies
  • 0 likes