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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9354 Views
  • 3 replies
  • 9 likes
  • Security
  • 9354 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484948 Views
  • 979 replies
  • 111 likes
  • Account
  • 484948 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211748 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211748 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121427 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121427 Views
  • 72 replies
  • 12 likes

Solved!!Superuser Contribution How to report incorrect track names in albums?

I have found an album that has two tracks mixed up, as a result the album is not playing in the order as the artist intended. I couldn't find a way of reporting this via the app, the report link doesn't have an option for reporting general problems (...

  • Newbie
  • I have found an album that has two tracks mixed up, as a result the album is not playing in the order as the artist intended.   I couldn't find a way of reporting this via the app, the report ...
  • Jack
  • Roadie
  • 1197 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1197 Views
  • 1 replies
  • 0 likes

Solved!! Devide password?

in ccount settings, you can demand a device password. In what way is that different from your account password and what exactly does it do?

  • Roadie
  • in ccount settings, you can demand a device password. In what way is that different from your account password and what exactly does it do?
  • MauriceMV
  • Spotify Star
  • 681 Views
  • 1 replies
  • 0 likes
  • Security
  • 681 Views
  • 1 replies
  • 0 likes

Payment cancellation

I signed up for the student discount $5.99 a month, not realising you had to be in a college or uni. I’m in High school. I haven’t got an account but my bank details were listed and ths money has been taken from my account. I would like to cancel my ...

  • Newbie
  • I signed up for the student discount  $5.99 a month, not realising you had to be in a college or uni. I’m in High school. I haven’t got an account but my bank details were listed and ths money h...
  • Nightslash360
  • Roadie
  • 329 Views
  • 1 replies
  • 0 likes
  • 329 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Lost playlists, random playlists showing up.

When logging in a couple of days ago, the following happened:- I was told that someone was listening on some device which is not mine- All my playlists were gone- I had started following a playlist I've never heard of It might seem that my account ha...

  • Casual Listener
  • When logging in a couple of days ago, the following happened: - I was told that someone was listening on some device which is not mine - All my playlists were gone - I had started following a play...
  • Melanntor
  • Newbie
  • 2930 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 2930 Views
  • 6 replies
  • 0 likes

not able to connect

Goodmorning, when i try to log in with fb, spotify says that i am currently set to offline. And asks me to connect. When I do so, nothing happens. Just a black screen. What to do??

  • Casual Listener
  • Goodmorning, when i try to log in with fb, spotify says that i am currently set to offline. And asks me to connect. When I do so, nothing happens. Just a black screen.  What to do??
  • IB18
  • Casual Listener
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

Superuser Contribution Email not updating on profile

I need to change the email address on my profile. it says I can change it by changing it on my Facebook profile. I have already done this, and it is showing the right one on there. However, the email address shown on my Spotify account is still my ol...

  • Casual Listener
  • I need to change the email address on my profile. it says I can change it by changing it on my Facebook profile. I have already done this, and it is showing the right one on there. However, the email...
  • MarieGlaroe
  • Newbie
  • 631 Views
  • 4 replies
  • 0 likes
  • 631 Views
  • 4 replies
  • 0 likes

Fick deine mutter

I‘m always offline when i‘m Outside even with my highspeed internet... why ?

  • Casual Listener
  • I‘m always offline when i‘m Outside even with my highspeed internet... why ? 
  • xdodiks
  • Casual Listener
  • 410 Views
  • 1 replies
  • 0 likes
  • 410 Views
  • 1 replies
  • 0 likes

My Bands Song Wont show up for others

I Have Made a Artist account and it has been verified and I have 1 song up but when other people look up my bands name or the song it doesnt come up.

  • Casual Listener
  • I Have Made a Artist account and it has been verified and I have 1 song up but when other people look up my bands name or the song it doesnt come up.
  • Maxim
  • Spotify Star
  • 552 Views
  • 5 replies
  • 0 likes
  • Account
  • 552 Views
  • 5 replies
  • 0 likes

Login on Denon AVR 2113

Hi...I have earlier been able to login on our Denon AVR 2113 receiver by means of a device username and password.It has not working.. .says wrong username or password.We Have reset it...but now the Denon says....This requires a Spotify Premium accoun...

  • Newbie
  • Hi... I have earlier been able to login on our Denon AVR 2113 receiver by means of a device username and password. It has not working.. .says wrong username or password. We Have reset it...but now...
  • mindlight
  • Newbie
  • 2211 Views
  • 3 replies
  • 0 likes
  • Login
  • 2211 Views
  • 3 replies
  • 0 likes

Using a german premium account in Brasil

Howdy I am on a vacation trip in Brasil for some days, and I am in Germany now and have a premium.Now my question: Am I able to listen to Spotify while I am in Brasil ?Thanks a lot in advance,Danskmand

  • Newbie
  • Howdy 🙂 I am on a vacation trip in Brasil for some days, and I am in Germany now and have a premium. Now my question: Am I able to listen to Spotify while I am in Brasil ? Thanks a lot in advance...
  • Nadja1
  • Casual Listener
  • 488 Views
  • 2 replies
  • 0 likes
  • 488 Views
  • 2 replies
  • 0 likes

How do I claim my discography/artist page

Hi Im wondering if someone can advise me as Im new to spotify and (slightly confused by it)Im a musician but my music has always been freely available online, however ive recently collaborated/and been featured on an album track by a verified artist ...

  • Regular
  • Hi  Im wondering if someone can advise me as Im new to spotify and (slightly confused by it) Im a musician but my music has always been freely available online, however ive recently collab...
  • Magnus12
  • Roadie
  • 8569 Views
  • 7 replies
  • 0 likes
  • Account
  • 8569 Views
  • 7 replies
  • 0 likes

i have some people using my account

i just realized i got super annoying problem. some people keep interupting me while i'm using my spotify. it says that another device is using it and none of it was mine. it annoyed me big time and i need it to be fixed. thx

  • Newbie
  • i just realized i got super annoying problem. some people keep interupting me while i'm using my spotify. it says that another device is using it and none of it was mine. it annoyed me big time and i...
  • user-removed
  • Not applicable
  • 277 Views
  • 1 replies
  • 0 likes
  • Other
  • 277 Views
  • 1 replies
  • 0 likes

Change country

Hello,I moved from the US to France and I am not managing to change my country in my profile. In the drop down menu I see only the USA. This is preventing me from joining the family plan created by my husband.Thank you for your help,Florie

  • Regular
  • Hello, I moved from the US to France and I am not managing to change my country in my profile. In the drop down menu I see only the USA. This is preventing me from joining the family plan created by...
  • macflorie
  • Regular
  • 668 Views
  • 9 replies
  • 0 likes
  • 668 Views
  • 9 replies
  • 0 likes

Making an artist page

I am trying to create an artist profile on Spotify so I have music going through distrokid and taking the proper steps to go through a distributor, however I dont have an artist profile, so it uploaded the song to a different artist with the same nam...

  • Casual Listener
  • I am trying to create an artist profile on Spotify so I have music going through distrokid and taking the proper steps to go through a distributor, however I dont have an artist profile, so it upload...
  • Maxim
  • Spotify Star
  • 707 Views
  • 5 replies
  • 0 likes
  • 707 Views
  • 5 replies
  • 0 likes

cant log into my premium account

i have a spotify premium account but i hat to reset my phone and i would also like to use my account on my pc but i can not remember the account, i try some of my different emails but they put me into past accounts. i need help to get into my premium...

  • Newbie
  • i have a spotify premium account but i hat to reset my phone and i would also like to use my account on my pc but i can not remember the account, i try some of my different emails but they put me int...
  • IguanaSetup
  • Community Legend
  • 919 Views
  • 1 replies
  • 0 likes
  • Premium
  • 919 Views
  • 1 replies
  • 0 likes

Solved!! Desvincular facebook de mi cuenta de spotify

Hola, he creado mi cuenta de Spotify con mi cuenta de Facebook, lo que sucede es que por motivos personales debo eliminar mi cuenta de Facebook y tengo la duda si al eliminarla tambien se eliminara mi cuenta de spotify, actualmente uso spotify premiu...

  • Visitor
  • Hola, he creado mi cuenta de Spotify con mi cuenta de Facebook, lo que sucede es que por motivos personales debo eliminar mi cuenta de Facebook y tengo la duda si al eliminarla tambien...
  • cadmielp
  • Roadie
  • 6169 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 6169 Views
  • 1 replies
  • 0 likes

Me cancelaron cuenta premium

Buen dia amigos de Spotify, bueno el tema es que no entiendo cual es la razon para que me cancelaran la cuenta premium, hoy hace 2 horas entre para revisar mis datos de pago por que tenia un problema con la tarjeta y queria revisar si esto tambien su...

  • Casual Listener
  • Buen dia amigos de Spotify, bueno el tema es que no entiendo cual es la razon para que me cancelaran la cuenta premium, hoy hace 2 horas entre para revisar mis datos de pago por que tenia un problema...
  • cadmielp
  • Roadie
  • 838 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 838 Views
  • 1 replies
  • 0 likes

Someone else signed up on my email address

Hi - realised it's a bit of a first world problem, but someone else signed up using my email address (and don't think there was any email verification process at all). As a result, my name is listed differently. My username is different. Is there any...

  • Casual Listener
  • Hi - realised it's a bit of a first world problem, but someone else signed up using my email address (and don't think there was any email verification process at all).   As a result, my name i...
  • windras
  • Casual Listener
  • 864 Views
  • 2 replies
  • 2 likes
  • Account
  • 864 Views
  • 2 replies
  • 2 likes

How do I tell Spotify that I hate a genre?

All of the promoted picks are full of rap. Is that all the spotify developers think people want to listen to? Even the "pop" is rap. (Sure, pop can have rap and rock, but it seems pretty weighted compared to other providers).How do I tell spotify tha...

  • Regular
  • All of the promoted picks are full of rap.  Is that all the spotify developers think people want to listen to?  Even the "pop" is rap.  (Sure, pop can have rap and rock, but it seems p...
  • kresty
  • Regular
  • 4077 Views
  • 2 replies
  • 20 likes
  • Other
  • 4077 Views
  • 2 replies
  • 20 likes

2 cuentas del mismo artista

Hola, hace unos meses subi varios temas a traves de una distribuidora que escribio mi nombre artistico de un modo -con la primera letra en mayuscula- y hace poco subi un single con otra distribuidora distinta y ahora el nombre esta escrito todo en mi...

  • Newbie
  • Hola, hace unos meses subi varios temas a traves de una distribuidora que escribio mi nombre artistico de un modo -con la primera letra en mayuscula- y hace poco subi un single con otra distribuidora...
  • cadmielp
  • Roadie
  • 1928 Views
  • 1 replies
  • 0 likes
  • 1928 Views
  • 1 replies
  • 0 likes