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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9332 Views
  • 3 replies
  • 9 likes
  • Security
  • 9332 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484801 Views
  • 979 replies
  • 111 likes
  • Account
  • 484801 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211684 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211684 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121377 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121377 Views
  • 72 replies
  • 12 likes

Solved!! Change password errors

Hi, I just tried to change password on "https://www.spotify.com/se/account/change-password/" and as soon as i enter everything and set the new password I get a:This **bleep** should be blank".

  • Casual Listener
  • Hi, I just tried to change password on "https://www.spotify.com/se/account/change-password/" and as soon as i enter everything and set the new password I get a: This **bleep** should be blank".
  • Música
  • Casual Listener
  • 4196 Views
  • 9 replies
  • 4 likes
  • 4196 Views
  • 9 replies
  • 4 likes

Can't change password

I'm attempting to change my password, as random playlists keep getting followed on my account (not the first time my spotify account, and only my spotify account, has been comprimised), but whenever I try to it says "This field can not be left blank"...

  • Newbie
  • I'm attempting to change my password, as random playlists keep getting followed on my account (not the first time my spotify account, and only my spotify account, has been comprimised), but whenever ...
  • Vita86
  • Newbie
  • 451 Views
  • 3 replies
  • 1 likes
  • 451 Views
  • 3 replies
  • 1 likes

Superuser Contribution Trying to connect spotify to facebook

When entering my information - it connects to facebook but then in the spotify desktop app itself, it doesn't update - the connect facebook button remains and I can basically keep connecting without anything changing, without getting to see friends e...

  • Casual Listener
  • When entering my information - it connects to facebook but then in the spotify desktop app itself, it doesn't update - the connect facebook button remains and I can basically keep connecting without ...
  • BHTrix
  • Casual Listener
  • 320 Views
  • 2 replies
  • 0 likes
  • Other
  • 320 Views
  • 2 replies
  • 0 likes

Password reset

Hi,I have an issue where spotify account has a username but do not know the password. Normally do a password reset and you'd get an email to follow. But the email doesn't arrive. Checked the email address and it seems ok. Any ideas? The fact that spo...

  • Casual Listener
  • Hi, I have an issue where spotify account has a username but do not know the password. Normally do a password reset and you'd get an email to follow. But the email doesn't arrive. Checked the email ...
  • MauriceMV
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Double billing

Hello!When you look at my statements, I realized that I got two collections, one of the family plan, and one of R$10,00 (I'm Brazilian). I hired the familiar, and the next day I'm back to the premium, and the next day I hired for me the plan for stud...

  • Newbie
  • Hello! When you look at my statements, I realized that I got two collections, one of the family plan, and one of R$10,00 (I'm Brazilian). I hired the familiar, and the next day I'm back to the premi...
  • MauriceMV
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
  • 332 Views
  • 1 replies
  • 0 likes

Spotify and Spotify For Artists

I manage a band and we have a spotify and spotify for artists account under the same email. For some reason when we try to log into our spotify account on their website it shows that the email is already taken. Also our name appears different on our ...

  • Newbie
  • I manage a band and we have a spotify and spotify for artists account under the same email. For some reason when we try to log into our spotify account on their website it shows that the email is alr...
  • Furan666
  • Regular
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Premium Account hacked !

Hi, ( sorry for my english I am french..)Friday, my premium spotify account has been hacked.I already payed for february etc and sent a mail to spotify office for help me, but nobody answered. What's happen ?I was listening music on my mac when it st...

  • Newbie
  • Hi, ( sorry for my english I am french..) Friday, my premium spotify account has been hacked. I already payed for february etc and sent a mail to spotify office for help me, but nobody answered. &...
  • Maxim
  • Spotify Star
  • 3033 Views
  • 1 replies
  • 0 likes
  • Account
  • 3033 Views
  • 1 replies
  • 0 likes

charged twice a month for 9 months.

Ive been getting charged twice a month since i tried to downgrade my account. Spotify wont let me call them, they wont call me. This is awful customer service.

  • Casual Listener
  • Ive been getting charged twice a month since i tried to downgrade my account.   Spotify wont let me call them, they wont call me.     This is awful customer service.
  • Furan666
  • Regular
  • 406 Views
  • 5 replies
  • 0 likes
  • Account
  • 406 Views
  • 5 replies
  • 0 likes

Abrir Spotify automáticamente al iniciar el ordenador

Hola! En las preferencias de "Arranque y Ventana" tengo seleccionado "No" en "Abrir Spotify automáticamente al iniciar el ordenador", pero se me abre automáticamente cada vez que incio el ordenador. ¿Hay algún otro lugar donde deba seleccionar esta o...

  • Newbie
  • Hola!   En las preferencias de "Arranque y Ventana" tengo seleccionado "No" en "Abrir Spotify automáticamente al iniciar el ordenador", pero se me abre automáticamente cada vez que incio ...
  • ivanpaoloni
  • Newbie
  • 6691 Views
  • 5 replies
  • 2 likes
  • 6691 Views
  • 5 replies
  • 2 likes

Close Spotify account

I want to close a Spotify account but it's for someone who is no longer in life and I don't know the password. What do I do? Can't find a number or a mailadress to contact for this..

  • Newbie
  • I want to close a Spotify account but it's for someone who is no longer in life and I don't know the password. What do I do? Can't find a number or a mailadress to contact for this.. 
  • Luke
  • Spotify Star
  • 644 Views
  • 1 replies
  • 0 likes
  • Account
  • 644 Views
  • 1 replies
  • 0 likes

Can't contact spotify if you can't log in

Someone hacked my spotify account (adding a new family member - I am a premium family member). I contacted spotify and they said they would "secure my account". However as a result I can't log in (spotify now says there is no account for my user name...

  • Newbie
  • Someone hacked my spotify account (adding a new family member - I am a premium family member). I contacted spotify and they said they would "secure my account". However as a result I can't log in (sp...
  • Maxim
  • Spotify Star
  • 711 Views
  • 1 replies
  • 0 likes
  • Login
  • 711 Views
  • 1 replies
  • 0 likes

Cant change country, not using VPN

Last year I had a trip to the US and made a Spotify account there, and yesterday I wanted to try it out again but it says I need to change my country. On the account settings there is only USA in the listed countries.Help, please? Sidenote: It gives ...

  • Newbie
  • Last year I had a trip to the US and made a Spotify account there, and yesterday I wanted to try it out again but it says I need to change my country. On the account settings there is only USA in the...
  • Introvertsong
  • Newbie
  • 1036 Views
  • 1 replies
  • 0 likes
  • 1036 Views
  • 1 replies
  • 0 likes

spotify premium

Hi guys. Im italian and i live in Italy. I wanna buy one premium account for my birthday sister that she lives in Hungary. How can i buy it? Coz i read that u can use the "gift" only in the country where u bought it thanks

  • Newbie
  • Hi guys. Im italian and i live in Italy. I wanna buy one premium account for my birthday sister that she lives in Hungary. How can i buy it? Coz i read that u can use the "gift" only in the country w...
  • musiccornercv
  • Roadie
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Loging in trouble....

When trying to log in on spotify app. It say im offline go online to log in? How can i change to online if i can't log on to app. ??

  • Newbie
  • When trying to log in on spotify app. It say im offline go online to log in? How can i change to online if i can't log on to app. ??
  • fabioramalho
  • Newbie
  • 712 Views
  • 2 replies
  • 0 likes
  • 712 Views
  • 2 replies
  • 0 likes

is there way to chat or contact someone in spotify support?

just wanted to ask is there way to chat or contact someone in spotify support?thanks.

  • Casual Listener
  • just wanted to ask is there way to chat or contact someone in spotify support? thanks.  
  • Maxim
  • Spotify Star
  • 2288 Views
  • 3 replies
  • 0 likes
  • Account
  • 2288 Views
  • 3 replies
  • 0 likes

Solved!! Incorrect login for web

I'm having a problem with the login on the web.I have a premium account and when i login to the desktop app on my laptop all works fine. But when i try to login on spotify.com on the same laptop by using the same email and password, it gives me an al...

  • Newbie
  • I'm having a problem with the login on the web. I have a premium account and when i login to the desktop app on my laptop all works fine. But when i try to login on spotify.com on the same laptop by...
  • Luke
  • Spotify Star
  • 511 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 511 Views
  • 1 replies
  • 0 likes

Solved!! Someone else is using my account

Someone else is logged into my account (family plan, premium) They're playing music on the web player and on their mobile device Using the 'log spotify out of all devices' button doesn't seem to remove the user I use Facebook for my login, and I've c...

  • Casual Listener
  • Someone else is logged into my account (family plan, premium)   They're playing music on the web player and on their mobile device   Using the 'log spotify out of all devices' button do...
  • Thejiminator
  • Casual Listener
  • 1520 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 1520 Views
  • 2 replies
  • 0 likes

account hacked

hello, someone I don’t know has logged into my account and even when I get them logged out, they log in again. They interrupt almost every song and I’m worried I’m going to lose all my music and my subscription. Is there any other way I can get them ...

  • Newbie
  • hello, someone I don’t know has logged into my account and even when I get them logged out, they log in again. They interrupt almost every song and I’m worried I’m going to lose all my music and my s...
  • IguanaSetup
  • Community Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • Help
  • 665 Views
  • 1 replies
  • 0 likes

Factura mensual

Necesito una factura de cada pago mensual que hago a Spotify. Cómo la puedo conseguir?

  • Casual Listener
  • Necesito una factura de cada pago mensual que hago a Spotify. Cómo la puedo conseguir?
  • bauhaus71
  • Casual Listener
  • 57400 Views
  • 45 replies
  • 19 likes
  • Account
  • 57400 Views
  • 45 replies
  • 19 likes

I have been hacked.

Hi, I cannot play the music I want, someone is using my account. I cannot change my password in the spotify app or on your webpage. What do i do? Close the account? Best Regards, Bente Sofie Bye

  • Newbie
  • Hi,   I cannot play the music I want, someone is using my account. I cannot change my password in the spotify app or on your webpage. What do i do? Close the account?   Best Regards, &...
  • Maxim
  • Spotify Star
  • 464 Views
  • 1 replies
  • 0 likes
  • 464 Views
  • 1 replies
  • 0 likes