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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9319 Views
  • 3 replies
  • 9 likes
  • Security
  • 9319 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484684 Views
  • 979 replies
  • 111 likes
  • Account
  • 484684 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211630 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211630 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121323 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121323 Views
  • 72 replies
  • 12 likes

Solved!! I can only log on with Facebook

Hi Community Yesterday i changed my password on Spotify after a hack incident. I used the "logout from all devices" option on my account which seems to have done the trick.However this introduced a new problem to me. I keep getting logged in with Fac...

  • Casual Listener
  • Hi Community   Yesterday i changed my password on Spotify after a hack incident. I used the "logout from all devices" option on my account which seems to have done the trick. However this int...
  • Nickolay
  • Composer
  • 757 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 757 Views
  • 1 replies
  • 0 likes

Help! I have changed my password, logged out everywhere, and someone is still using my account.

I have followed the steps of logging out everywhere. I have changed my password (to something random and pretty hard to guess) and I have even changed the email adress my account is attached to and my ex is still on my spotify account. I can see his ...

  • Visitor
  • I have followed the steps of logging out everywhere. I have changed my password (to something random and pretty hard to guess) and I have even changed the email adress my account is attached to and m...
  • Nickolay
  • Composer
  • 480 Views
  • 1 replies
  • 0 likes
  • 480 Views
  • 1 replies
  • 0 likes

Recovering Saved Songs

Somebody got access to my account and removed a large amount of my saved songs, up to 7 months ago. Is there any way to get those back?

  • Newbie
  • Somebody got access to my account and removed a large amount of my saved songs, up to 7 months ago. Is there any way to get those back?
  • Nickolay
  • Composer
  • 2902 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
  • 2902 Views
  • 3 replies
  • 0 likes

Following friends that I did not invite. Who to get rid of them?

There are "friends" on the right side of my account, that emerged randomly. I did not choose them and i don`t share their musicak taste. So is there an opportunity or a tool to get thm out of my account (and my mix tapes)?

  • Visitor
  • There are "friends" on the right side of my account, that emerged randomly. I did not choose them and i don`t share their musicak taste. So is there an opportunity or a tool to get thm out of my acco...
  • Nickolay
  • Composer
  • 741 Views
  • 2 replies
  • 0 likes
  • 741 Views
  • 2 replies
  • 0 likes

Solved!! Log in problem

When I want to log in that thing appears „ outside the country you can use Spotify for 14 days” even that my account is set up for country where Im currently living. Localisation settings on my phone and Spotify account setted up correctly.HELP!!!!

  • Casual Listener
  • When I want to log in that thing appears „ outside the country you can use Spotify for 14 days” even that my account is set up for country where Im currently living. Localisation settings on my phone...
  • Nickolay
  • Composer
  • 991 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 991 Views
  • 3 replies
  • 0 likes

Log on

I do not rember my user name but I subscribed to premium trial and my card is associated with this I need to be able to log on to cancel I have loged in with my email but it is not the right account as none of my library is coming up and I did not co...

  • Newbie
  • I do not rember my user name but I subscribed to premium trial and my card is associated with this I need to be able to log on to cancel I have loged in with my email but it is not the right account ...
  • Nickolay
  • Composer
  • 415 Views
  • 1 replies
  • 0 likes
  • 415 Views
  • 1 replies
  • 0 likes

Cant update email Address through facebook

My email on my spotify account is no longer current. When I go to update it it tells me to do ti via facebook. The email on my facebook account is correct. But it remains wrong on Spotify. ALSO I have the fee for premium coming out of my acount as us...

  • Newbie
  • My email on my spotify account is no longer current.  When I go to update it it tells me to do ti via facebook.  The email on my facebook account is correct.  But it remains wrong on S...
  • Nickolay
  • Composer
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Thailand Spotify Family subscription not accepting payment

Hello, I am in Thailand and trying to get a family premium plan, but when I fill out the form with my Thai credit card, it is not accepted. I tried my other cards and they don't work either. Thanks for your help

  • Newbie
  • Hello, I am in Thailand and trying to get a family premium plan, but when I fill out the form with my Thai credit card, it is not accepted.  I tried my other cards and they don't work either. &...
  • Nickolay
  • Composer
  • 766 Views
  • 1 replies
  • 0 likes
  • 766 Views
  • 1 replies
  • 0 likes

Spotify Student & Hulu - Problems Logging In

Hi, I've been using Spotify Student and have my Hulu account linked to it for a few months now. I'm being charged regularly and have never had problems with my account before. I can't log in to Hulu, and when I go to Spotify > My Account > Activate H...

  • Visitor
  • Hi,   I've been using Spotify Student and have my Hulu account linked to it for a few months now. I'm being charged regularly and have never had problems with my account before. I ca...
  • Nickolay
  • Composer
  • 2336 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 2336 Views
  • 1 replies
  • 0 likes

Solved!! Move playlists to a new account

Can anyone help with this? Canceling my Facebook account has created a lot of problems with Spotify, but I figured it out. But I have a quite a few long playlists that I do not want to have to recreate on my new Spotify account. Is there a way to bac...

  • Casual Listener
  • Can anyone help with this? Canceling my Facebook account has created a lot of problems with Spotify, but I figured it out. But I have a quite a few long playlists that I do not want to have to recrea...
  • rossi1911
  • Community Legend
  • 112044 Views
  • 3 replies
  • 3 likes
  • 112044 Views
  • 3 replies
  • 3 likes

Why can't I access a specific artist when other people from my country can?

Hello, I've been wondering for some time why this is happening. I'm able to acces all new music from Gesu no Kiwami Otome, but the previous albums don't even show up on my Spotify. I used to think they just didn't release them on Spotify, but my frie...

  • Casual Listener
  • Hello,    I've been wondering for some time why this is happening. I'm able to acces all new music from Gesu no Kiwami Otome, but the previous albums don't even show up on my Spotify. I u...
  • Nickolay
  • Composer
  • 889 Views
  • 5 replies
  • 0 likes
  • 889 Views
  • 5 replies
  • 0 likes

Stop suggested songs from playing

I’m getting so irritated with Spotify! I have well over the 12 songs on my playlist and yet I still keep getting suggested songs. Not to mention they play back to back to back so I use all my skips trying to skip them. If I wanted them on my list I w...

  • Casual Listener
  • I’m getting so irritated with Spotify! I have well over the 12 songs on my playlist and yet I still keep getting suggested songs. Not to mention they play back to back to back so I use all my skips t...
  • Nickolay
  • Composer
  • 5398 Views
  • 1 replies
  • 4 likes
  • Account
  • 5398 Views
  • 1 replies
  • 4 likes

Changing country in account profile

I moved to Ireland and I'm trying to update the country in my account profile but it is not an editable field. I followed the help to update my subscription method to an Irish payment method but it will not accept my Irish zip code.The error message ...

  • Casual Listener
  • I moved to Ireland and I'm trying to update the country in my account profile but it is not an editable field. I followed the help to update my subscription method to an Irish payment method but it w...
  • Nickolay
  • Composer
  • 570 Views
  • 3 replies
  • 0 likes
  • 570 Views
  • 3 replies
  • 0 likes

Think I've been hacked

Think my account has been hacked as it's says I'm listening on web player which I'm not. Songs in my recently playlist I've never heard of, I've changed my password still happening?

  • Casual Listener
  • Think my account has been hacked as it's says I'm listening on web player which I'm not. Songs in my recently playlist I've never heard of, I've changed my password still happening?
  • Nickolay
  • Composer
  • 449 Views
  • 3 replies
  • 0 likes
  • 449 Views
  • 3 replies
  • 0 likes

Paying for premium but all my playlists have disappeared and it's showing as a free account

Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's still showing the same. I've reset password today i...

  • Visitor
  • Hi I've just tried my account and can't access it as premium on either my android phone or my desktop. I havent changed any of my account details for years. I've uninstalled and reinstalled but it's ...
  • Nickolay
  • Composer
  • 365 Views
  • 1 replies
  • 1 likes
  • 365 Views
  • 1 replies
  • 1 likes

Spotify won't let me change my email address

I simply want to change my asscociated Spotify email address from a recently defunct email address to my current gmail address, but when I try, Spotify tells me my gmail address is "already in use." I vaguely recall that a few years back, I may have ...

  • Newbie
  • I simply want to change my asscociated Spotify email address from a recently defunct email address to my current gmail address, but when I try, Spotify tells me my gmail address is "already in use."&...
  • Nickolay
  • Composer
  • 717 Views
  • 1 replies
  • 0 likes
  • Account
  • 717 Views
  • 1 replies
  • 0 likes

Hulu & spotify

I have linked Hulu to my Spotify Premium Student account. However, whenever I try to create a new Hulu account, or link an existing account, it doesn’t work. It tells me to contact Spotify support. If you could please let me know why this is happenin...

  • Newbie
  • I have linked Hulu to my Spotify Premium Student account. However, whenever I try to create a new Hulu account, or link an existing account, it doesn’t work. It tells me to contact Spotify support. I...
  • feelikeastrangr
  • Community Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

HACKAT KONTO

Mitt konto är hackat!! Någon har bytt mail och lösen, och jag kan inte ändra tillbaka då jag inte kan det nya lösenordet. Jag kommer dock in via faccebook. KAN NI HJÄLPA MIG??? Varför kan man inte radera sitt konto på en gång när man har loggat in??

  • Newbie
  • Mitt konto är hackat!! Någon har bytt mail och lösen, och jag kan inte ändra tillbaka då jag inte kan det nya lösenordet. Jag kommer dock in via faccebook. KAN NI HJÄLPA MIG??? Varför kan man inte ra...
  • Demiro
  • Newbie
  • 1395 Views
  • 2 replies
  • 1 likes
  • 1395 Views
  • 2 replies
  • 1 likes

Miss typed email

"Currently, I am using a second spotify account that I made on my computer. On my phone, I am logged in to another, older, spotify account that I made this past summer. The account on my phone needs a payment update, and says to check my email. i hav...

  • Newbie
  • "Currently, I am using a second spotify account that I made on my computer. On my phone, I am logged in to another, older, spotify account that I made this past summer. The account on my phone needs ...
  • ChaosKing
  • Newbie
  • 738 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 738 Views
  • 2 replies
  • 0 likes