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changing premium account

changing premium account

Hi there,

I am currently using a premium account which is connected to my mobile phone account (hi.nl, a kpn-nl company).

Now my new interprovider (KPN glasvezel, also a kpn-nl company) is offering a free Spotify premium account. Can you tell me how to transfer my subscription from one to the other?

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2 Replies


@derkjan wrote:

Hi there,

I am currently using a premium account which is connected to my mobile phone account (hi.nl, a kpn-nl company).

Now my new interprovider (KPN glasvezel, also a kpn-nl company) is offering a free Spotify premium account. Can you tell me how to transfer my subscription from one to the other?


Hi, and welcome to the Spotify community!

 

To move a subscription, please submit a support ticket here: https://www.spotify.com/about-us/contact/

 

Anthony 🙂

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Ok I will, thanks

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