giftcard purchased with wrong email

[Atsushih]

I need a help for my purchase done by wrong email (receiver's). How can I cancel it? I bought it with credit card. Thank you!

[sakura08 · Accepted solution]

Hi @Atsushih

I'd suggest you to contact Spotify directly through theirContact form, so they can check your account from their end, and to provide you the best resolution about this issue.

You may also reach them through their twitter account @SpotifyCares, or through their Facebook page.

I'm sure they'll be happy to assist you there. Have an awesome day 🙂

P.S. I'm not a Spotify employee

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[Atsushih]

Thank you so much! This is the solution I wanted!

Thank you again and have a wonderful week ahead 🙂
Atsushi