paying twice for 1 account

[palmer1977]

hello i have had a premium account with spotify since july ,where i have payed 9.99 per month ,for some reason it said i was only on a free subscription ,i have upgraded to a premium account (which i thought i was on ) i am now paying 12.99 and its working fine .

i am worried that 2 payments will now be leaving my account but not sure who to contact 

[blake]

I'm sorry to hear about this. You'll have to get in touch with Spotify staff through the contact form, and they'll be able to sort this out for you.
When you get an automated response, make sure to reply to that email, even if the address says 'no-reply', as this makes sure your information is sent to the right team.