two accounts (facebook and pre-facebook) Subscription is only linked to one of them..

[christvalstad]

I have two accounts (facebook and pre-facebook) Subscription is only linked to one of them (facebook account)..

I cannot connect to facebook from my pre-facebook account through Spotify (Im notified it is not possible to connect to this facebook account..). Is there any way to join or connect my two accounts?

[Taylor]

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@christvalstad wrote:

I have two accounts (facebook and pre-facebook) Subscription is only linked to one of them (facebook account)..

I cannot connect to facebook from my pre-facebook account through Spotify (Im notified it is not possible to connect to this facebook account..). Is there any way to join or connect my two accounts?

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Hi, and welcome to the Spotify community!

There should be a way to connect the 2 accounts.

Make sure the email is the same on both.

Make sure to give Spotify install permissions on your facebook account.
Is a Spotify account already linked to your facebook account?

You could always delete your old acccount and keep your facebook account.

If it still doesnt work, please submit a support ticket here: https://www.spotify.com/about-us/contact/

Anthony 🙂

[Peter__]

You will need to get in touch with the customer services team using the link posted above 😉 

Peter