Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

want to upgrade to premium!?!

want to upgrade to premium!?!

ok so i bought a vanilla visa gift card (25$) to upgrade to premium but everytime i try its declined!?! is there any way that i can get this to work 

 

please and thank you, 

danferd13

Reply
2 Replies

I had that same problem!

Hey! Welcome to the community 🙂 

 

I am not sure if Spotify accept pre-paid cards or not. 

I would suggest you drop the payments team a message using the online contact form and they will be able to offer assistance.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts