2013 Kia Soul shuffle turns off if I use steering wheel buttons.

[dn1tlgauc2eaq44eqol]

I have to push the button on my phone screen if I want to skip a song and keep shuffle on. Is there a way to fix this?

[MartinT]

Hello there, 

Welcome to the Community! Glad to have you with us, not so glad that you're experiencing an issue... so lets take a look together shall we. 

Does the same thing happen when another phone is connected? Have you tried seeing if the same thing will happen if Spotify is offline? Is the connection wired or wireless? We would suggest trying with another device and changing the connection to your car to see if that will prove useful. 

Let us know how it goes.