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A song I added to my playlist can be played on pc nut not on my phone

A song I added to my playlist can be played on pc nut not on my phone

 

 

 Spotify Premium

Country 

Romania

 

Device

Samsung Galaxy ZFold 5

Operating System

Android 14

 

My Question or Issue

I added a song to my playlist, and can listen to it on pc, but on my phone, it's greyed out and I can't play it. I can play it normally by searching for it, but I can't play it from within a playlist.

 

Reply
1 Reply

Hi @CarpezaX,

 

Thanks for reaching out.

 

This is quite odd. To start off, it's always worth performing a clean reinstall to clear any damaged cache that may be causing this. If you use a VPN on your phone, consider disabling it too as it may cause issues within the app and its connection to the service.

 

Let us know how it goes.

JoanModerator
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