Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Ad overlay just blocking screen

Ad overlay just blocking screen

Plan

Free

Country

US

Device

Huawei Honor 6X

Operating System

Android 7.0

 

My Question or Issue

When I'm listening to a podcast, after it's done, I hit the back button on my phone. It goes back to whatever screen I was on before, but there is an ad overlay with two options: "Ignore" and "Learn more." However, I cannot click on either option. If I try to click anywhere on the ad it just acts like I clicked on whatever was underneath that section, which I can't see because the ad takes up 95% of my screen. The only thing I can click on to make the ad go away is the currently playing section at the bottom. If I go to library, or use the down arrow in the top left it still has the ad overlay that I can't click on. So once I start listening to a podcast, the only way to stop listening is to close the app and restart it. I've reinstalled the app and the issue is still there.

Reply
1 Reply

I have an Honor 9 lite with the same problem, could it be because of the forced screen stretching due to the taller aspect ratio

Suggested posts