Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Ad problems?

Ad problems?

Hey!
I have noticed a "problem" with the adds that has not really affected me but might help you.

I have a Samsung Galaxy 5
I have a free Spotify Account
I have the latest version of Spotity

So what I did was that I was going to the Top 50 in Sweden. (I don't know if it affects other Top 50's)
Usually when I click on "Shuffle", there will normally be a message where it says that the next halfhour will be adfree after they showed the ad.
The thing is that if i close my samsung while that 20 seconds message is saying all of that, the ad will be skipped and i directly get to a random song.
(I got a flip wallet cover when I close the samsung)
But it doesn't end there, I also noticed that if you skip the ad, the earplugs will not properly work.
The "+" and "-" volume buttons will work but the button that switches song when you double press it won't work. It will only pause. And then you will have to change song manually.
Howewer, if you let the small 20 second message go before you close the screen, the ad will run and the earplugs will properly work again.

Reply
0 Replies

Suggested posts