Album Art Andoid

[Smax69]

Spotify Premium,  Andoid album art has disappeared.  Now all I get is this...

[Nico]

Hey @Smax69! Welcome to the Spotify Community. ^^

That's odd.

Have you tried restarting your app?

Let me know how it goes! ^^

Peace

[Jschurter]

Same problem! Restart/force quit doesn't fix it. 

[Nico]

@Jschurter @Smax69

Have you tried reinstalling your app? If not here's a step by step tutorial.

But keep in mind that you'll need to download your synced songs again.

Let me know if that helps, thanks! ^^

Peace

[Smax69]

Uninstalled and reinstalled app, still same issue.

[Jschurter]

It only happens when I connect to bluetooth. Why isn't there a setting to turn that off? 

[Smax69]

Confirmed!  I turned off by Bluetooth and album art returned.  Turned Bluetooth back on and still have album art.

[Jschurter]

It comes back when I turn it off, then goes away again when Bluetooth connects again. 

[Smax69]

Ok, so when I'm connected to my Ford SYNC via Bluetooth is when it happens,  don't have the issue when I connect Bluetooth Headphones or my Samsung Gear S3 Frontier.  Strange, because I don't think Ford has sent any updates to SYNC. Thought it may have also been due to WAZE, but uninstalled WAZE and still had the issue when  connected to Ford SYNC.

[Smax69]

Oh yeah, I also deleted phone from Ford SYNC, re-synched phone and issue still remains.  Spotify still works fine over BT in my car, I'd just prefer to see album art instead of an interface for the visually impaired.