Album art not displaying on mobile

[coreyleore]

Plan

Premium

Device

BlackBerry Z10

Operating System

BlackBerry 10 OS Version 10.3.3.3216

 Album art doesn't seem to be displaying, instead it's the generic grey vinyl. The strange part is that even when my phone is connected to wifi, album art still won't load. Furthermore, it's not just saved albums that don't show covers, but even listening to songs on wifi don't display.

I have already checked for updates, logged-out and logged back in, and deleted the app and re-installed it. None of these attempts have worked. Any ideas?