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Albums not showing up in library but artist do.

Albums not showing up in library but artist do.

.

Plan

family Premium

Country

Netherlands

Device

Wiko Upulse lite 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Sinds a couple of weeks a go suddenly when I click on certain artists in my library that i follow and saved (not downloaded) albums from, I can't see those albums any more. I just get a black page with the name of the artist in the top bar but no albums or songs showing. I have to click vieuw artist to go to the artist page to see theyr albums and listen to their songs, but the albums are not showing up in my library.. 
This is only for a couple of artists like Drudkh and Amon Amarth... Does it have something to do with that those artists have a lot of songs? I tried to unfollow and delete the artist en then follow and save them againg, even with les albums, but it doesn't work... Does someone know what the problem is and how to fix this? 

Reply
1 Reply

Hey @JeeJee123.

 

Thanks for getting in touch!

 

We are aware of an issue with the app and are currently investigating it. Feel free to contribute in this topic where we gather information from affected users and keep everybody up-to-date. We'll get this sorted as soon as possible.

 

Sorry for the inconvenience. Let us know if you have further questions.

 

Have a nice day!

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