Albums won't load

[randlemcmurphy1]

Plan

Premium

Country

 uk

Device

Motorola G5

Operating System

Android

My Question or Issue

 Hi

in the past few days I've found that when I go into 'Albums' in 'Your Library' I just get a green never ending spinning cirle. If I go into 'songs' or 'artists' then my library loads without an issue. On IoS all is well.  I've tried clearing cache, uninstalling and re-installing yet none of it works.

any advice pls?

[NaturalHeadphon]

Hiya!

I have a very similar problem however, when I rotate my device to portrait, the album and artists will load instantly. I'm not sure why this works, but it does.

I know it's not a permanent fix but I hope this helpsa little!

[randlemcmurphy1]

Thanks NaturalHeadphon but sadly doesn't work!

I've tried another android device and it's the same on there so appears to
be an issue with the app as fine on internet & IoS...

[DavidTigar]

I spent an hour or so last night with Spotify support trying to fix this, but despite being very helpful (so this ins't a dig) they eventually gave up. I've tried just about every prescribed fix but the problem persists. I'm guessing it's a bug and I hope it gets fixed soon.

[randlemcmurphy1]

Ok thanks for the heads-up. Fingers crossed they'll sort it soon, will have
to slum it with IoS for the time being 😋