Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Android][Developer] The application experiences bugs and slowdowns when I launch playlist or album

[Android][Developer] The application experiences bugs and slowdowns when I launch playlist or album

Hello, I'm a French user, and my Android Spotify application very often encounters bugs and latencies when I launch an album or a playlist. However, all of my liked titles are supposed to be downloaded on the micro SD card of my smartphone. However, I have the latest version of your application (v.8.6.2.774), the latest Android application (v.11.00) in my Samsung Galaxy S20 Plus, and I have an individual Spotify Premium subscription. But nothing helps, the application often lags. When I launch an artist's albums, there is a one minute delay before everything loads and the application slows down a lot. It's the same for my liked titles downloaded on my smartphone. Except I am in Wifi and in Fiber. I don't understand why the app is bugging so much. It didn't do that with Deezer. Can you help me solve this problem please ? Thank you. Cordially.

Reply
0 Replies

Suggested posts