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Android app not working

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Android app not working

Avatar of Pmiller1208
Casual Listener
2014-08-05 06:16 AM

Every time I try to use the android app on my Samsung Galaxy tab the annoying message of 'Unfortunately, Spotify has stopped. Is this happening for others?

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Avatar of Daniel
Community Legend
2014-08-06 04:37 PM
Yep, uninstall it then do a complete re-install.

regrettably you'll have to re-download your offline playlists and configure your settings again. But this is always the first troubleshooting step.
Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History

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Avatar of Daniel
Community Legend
2014-08-05 05:29 PM

Have you tried a clean reinstallation?

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Avatar of Pmiller1208
Casual Listener
2014-08-06 12:12 AM
Do you mean uninstall the app completely?
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Marked as solution

Avatar of Daniel
Community Legend
2014-08-06 04:37 PM
Yep, uninstall it then do a complete re-install.

regrettably you'll have to re-download your offline playlists and configure your settings again. But this is always the first troubleshooting step.
Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
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Avatar of Pmiller1208
Casual Listener
2014-08-13 12:23 AM
It worked, thanks
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