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Android app using too much data? Post details here

Android app using too much data? Post details here

Hello

this morning, I've listened (picking) some songs in Spotify Premium, for an hour but not playing all the time. The surprise has been when my phone provider has sent me a notice that my amount of data for this month !is finished!. I've accessed to my customer area in the phone provider web, and there are around 30 blocks of 19,3 Mb each one. All of  them sums !600 Mb! (six hundred!)

Is this possible? 

 

Device model

Galaxy S2

 

Device’s Operating System

Android 2.3.3

 

Is your device rooted?

No

 

Are you using a custom ROM, if so which one, exactly?

Is a free smartphone

 

My mobile Spotify version

Spotify Premium ver: 0.7.3.636

 

My desktop Spotify version (if applicable)

 

 

My mobile provider and country

Yoigo (Spain) (=Telia)

 

Using too much data over 3G?

Yes (600 MB in one hour in 19,3 MB blocks )

 

Using too much data over WiFi?

No (I don't know)

 

Have you done troubleshooting as described here?

 

My username

Filomeno

 

How much data is being used by the Spotify app?

about 600 MB/hour 

 

 

Do you have any screenshots you can attach to more clearly explain your issue?

No

 

My configuration is:

Samsung Galaxy S2

Android 2.3.3

Spotify Premium ver: 0.7.3.636

Offline mode: off

Streaming quality: Normal (low)

Download: Normal (low)

2G/3G download: Off

Playlist downloaded or pending to download: No one

 

Company Yoigo (Spain)

 

Thanks! 

Reply
1 Reply

There is an open bug topic on android data usage.

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