Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App crash

App crash

Avatar of Dave3399
Newbie
2015-01-12 04:10 AM

I have a kindle fire hd 8' 9". When i open the app it crashes unless i can quickly get out of the my songs/playlist tab. if i can get out  the 0.5 seconds before it crashes the app works like a charm so long as i stay away from that section. i cleared data and cache. and uninstalled/reinstalled/compleatly shut of the device multiple times. please help.

0 Likes
Reply
1 Reply

Avatar of Daniel
Community Legend
2015-01-12 10:55 AM

Can you try a clean install, but make sure you follow the steps in the below guide? Also do you have an SD Card, try without it inserted.

[GUIDE] How to fix common issues for Spotify on Android

Please use the search feature before posting a problem/bug/idea.
What's a Spotify Rock Star, and how do I become one?
     Using Spotify Since March 10th 2009
     Twitter: @mechanimal82

Android Troubleshooting:
[COMPLETE GUIDE] How to fix most Android issues
Spotify Android Version History
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more