Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

App crashes when i use voice search

App crashes when i use voice search

 

Plan

Premium

Country

  1. Usa

Device

Galaxy A32 

Operating System

ANDROID 11

 

My Question or Issue

Whenever I say hey spotify or press the voice search button, the app closes right away. I've tried deleting cache, reinstalling etc nothing works. Any help will be appreciated 

Reply
1 Reply

Hi @Killyou1w,

 

Welcome to the Community and thanks for reaching out!

 

Could you let us know the version of your Spotify app? Make sure also that you've allowed all necessary permissions in your phone's settings.

 

If you haven't already, try switching to a different WiFi network (or activating mobile data) to see if there's a difference. A short screen recording which shows the issue in action would be much appreciated.

 

Keep us posted on this.

 

Cheers!

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts