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App randomly switching to devices not linked to the account or even in the same location.

App randomly switching to devices not linked to the account or even in the same location.

Plan

Premium

Country

USA

 

Device

OnePlus 9 Pro

Operating System

Android 

 

My Question or Issue

Today my app started to play music I do not normally listen to and started streaming to a device not linked to my account or is even in this location. I logged out of my account everywhere and changed my password. However it still shows that only my android phone is linked and now instead of "Betty's Pixel" it is streaming different music to "Adam's PC". What has happened to my account and how do I stop it? 

 

Reply
1 Reply

Hi @JudgedByMuppets,


Thanks for the post.

 

It sounds like someone else might have gained access to your account and might be playing music on other devices.

 

It's best you go through the steps in this support article to secure your account.

 

Hope this helps.

AlexModerator
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