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Artist/song radio disappearing in an irregular basis

Artist/song radio disappearing in an irregular basis

Plan

Premium

Country

Lithuania 

Device

LG G5

Operating System

Android Oreo

 

My Question or Issue

 Artist/song radio function disappears unpredictably. I don't think it has anything to do with a specific artist/song. In some occations it works perfectly. Other times I try it, it doesn't seem to be an enabled menu function with any song or artist I try. I'm a daily listener and I have started to notice this a week or two back. 

Screenshot_2018-10-11-15-23-12.png
Reply
1 Reply

Hey @Gyvastis.

 

Thanks for reaching out on the Community about this - we're here to help!

 

Could you try the following:

  • restarting your device
  • performing a clean reinstall
  • connecting to another network?

Let us know how it goes! If you need any further assistance, we'll be right here 🙂

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