Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Bad Sound Quality

Bad Sound Quality

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel 2 phone if anyone needs to know.

Reply
1 Reply

Hello @mintyxii 🙂

 

Can you please check your audio quality settings by following the steps here. It may be set to a lower quality for streaming and that can be the reason for your problem. Please keep us updated.

 

Have a nice day 🙂

Suggested posts