Can't download Spotify to Android

[Spikeymusic]

Hi,

I have Spotify Premium, use it fine on laptop & PC. I have a new (to me) Samsung GT-S5830. I can log onto my Spotify account on the Android.

When I try to download the Spotify app via Google Play I get the error message "you don't have any devices".

When I check the "offline devices" tab on the phone and on the PC I get the message "you don't have any offline devices".

So, I seem to be in a catch 22. I can't donload spotify to the android because it isn't an recognised offline device, but I can't add it as an offline device because I haven't downloaded the Spotify app onto it. Frustrating.

Presumably I'm doing (or not doing) something stupid.....

Many thanks,

[Joe]

What happens if you open the google play app on your android? Can you download spotify then?

[Daniel · Accepted solution]

This is an issue with Google not Spotify FYI. Try doing the following:

• Go to your device's main Settings menu, then touch Apps > All > Google Play services.
• Press 'Force Stop' then 'Clear Data'
• Do the Same for Google Play Store & Google Service Framework
• Restart your device
• Open Play store and try again

Also try downloading another app, or go to 'My Apps' and uninstall/reinstall one of the apps already on your phone to force it to re-connect.

[Spikeymusic]

Thanks - I'd just realised that there is a preloaded google play app on teh android that needs activating. I was trying to do it through the googleplay website. It's taking an age to configure the app, but I think that may be the right thing to do. Thanks, again.

[Spikeymusic]

Thanks for the pointers. What fooled me is that I had Android Market not Google Play. All updated now & making a lot more sense. Thanks, again.