Can't download albums, just playlists

[BoJarrett]

I downloaded the app last week and signed up for Duo.  I downloaded about 20 albums and now I can only download if I add to a playlist.  If I go into an album and click download the slider just moves back when I leave that album.

I also can't "like" anything anymore.

Plan

Premium

Country Canada

Device

Samsung A20

Operating System

Android 10

[Billy-J · Accepted solution]

Hey @BoJarrett, thanks for reaching out to the Community!

Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.

If you're still having trouble, let me know what device this happens on, as well as the current software version.

Let me know how this goes!

[BoJarrett]

Hey there, it did work.  The downside is I had to go back and redownload a TON of music.  hopefully smooth sailing from here

[Billy-J]

Hey @BoJarrett,

I'm happy to hear everything is good to go. If you need help in the future, you can always start a new topic and the Community will be happy to help.

Have a great day!