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Can't install Spotify on Google Pixel 7pro (device isn't compatible)

Can't install Spotify on Google Pixel 7pro (device isn't compatible)

Plan: Premium

Country: USA

Device: Google Pixel 7 pro (256Gb)

Operating System: Android ver 13 

My Question or Issue:

Spotify can't be installed on my new phone. When I am trying to download Spotify from Google Play Store I am getting an error message: '' Your device isn't compatible with this version".
I performed all system updates and cleared the Play Store cache and storage - didn't help.
I've checked the App Help, and it says supported devices for Spotify include "Android OS 5.0 or above". My phone meets this requirement. 
Spotify help team said that "your Google pixel 7pro isn't supported as much as we'd love to. We don't have any more information to share at the moment" 

Is this problem appears with all Google Pixel 7pro devices or there is something wrong with my particular phone? There is not much information about it. 
I would never expect to have such a problem with the new phone. I usually use Spotify a lot and now I am super frustrated about it. Do I need to wait until it is fixed or should I cancel my Spotify subscription?  😞 

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Reply
1 Reply

Hey there @Aallexx

 

Thanks for reaching out about this here in the Community. 

 

Would you mind trying these steps to see if they work for you?

 

Let us know how it goes. 

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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