Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Can't play some songs

Can't play some songs

 

Plan

Free

Country

 Estonia

Device

Samsung

 

I can't listen some songs/albums. For others they are available but for me it only shows song names but don't let to play it. For example I want to listen One Direction MITAM album but it won't let me but others can. 

 

Reply
1 Reply

Hey @Peeterpann, welcome to the Community!

 

Sorry to hear you're having trouble with this. No worries though, we'll definitely be able to help.

 

How long has this been going on for? Do you get an error message when you try to play the tracks? If so, does logging out and back in make a difference? 

 

You can also try logging into a different device to see if you're able to listen to the tracks.

 

Let us know how it goes.

Suggested posts