Cannot download music on Google Pixel Watch 2

[albanr]

Plan

Premium

Country

United Kingdom

Device

Phone: Google Pixel 6 Pro

Watch: Google Pixel Watch 2

Operating System

Phone: Android version 14

Watch: Wear OS By Google 4.0

My Question or Issue

I have Spotify app downloaded on my phone and on my watch. 

According to this page:

https://support.spotify.com/us/article/spotify-on-wear-os/

I should be able to download playlists, albums, etc and listen offline.

I don't seem to be able to do that. 

Using the Spotify app on my watch, I can control what plays on my phone. 
Using the Spotify app on my phone, I cannot download music on my watch. In fact, there is nothing on my phone app to indicate that I have a paired watch.

Can you help?

[MihailY]

Hey @albanr,

Thanks for reaching out and describing your issue in detail.

Can you also send us a few screenshots or a short video of how things look on your end? What happens when you try to download a playlist? Do you get any error messages?

Have you tried reinstalling the Spotify app and re-pairing your watch?

Keep us posted.

[albanr]

Hello, Yes, reinstalling the Spotify app helped. 

Also, while we're here, the documentation and the message guide in the app itself could make it clear that the downloads would need to be done from the watch app and not from the phone app. 

[Maria]

Thanks for keeping us in the loop @albanr!

We're happy to hear that reinstalling the app helped. We also appreciate you sharing your thoughts and feedback regarding the info about downloads, as it helps us improve both the app and the Community further.

Should anything else appear, we're here for you.

Cheers!