Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cannot play own music - App closes

Cannot play own music - App closes

Plan

Premium

Country

Germany

Device

Xiaomi Redmi 3 S

Operating System

MIUI Global 9.2.21 - Android 6.0.1 

 

 

 

My Question or Issue

 

Hello,

I have the following problem downloading local files to my Android smartphone:

I am adding the local data to a playlist. When I then try to open the playlist in the app, the Spotify app closes directly, no error message. If I select Download Playlist there by a long press, the playlist is downloaded apparently, then it can at least be opened. But if you try to play a song the app skips all songs without playing one of them.


In the desktop version all songs can be played without any problems.

 

I already installed spotify on my phone, no improvement.

 

Hope someone can help 🙂

Thanks 

Reply
0 Replies

Suggested posts