Cant Login? Automatically logged out

[VANTEROUS]

So ive tried almost every option so far, I uninstalled the application and reinstalled it, signed up with facebook, created a whole new account, changed my password, tried it on a whole different phone (same steps), but only got to login through my desktop. I was automatically signed out like 3 days ago when i updated the app and now i get a "Unable to login. Invalid Username/Password". I tried the email login and just straight username, which let me login for around 2 seconds before it signed me out and gave me the error once again. Any advice as to what i can do?

[user-removed]

Hey @VANTEROUS!

Help's arrived! Does requesting a new password again help with this? Find out how here. Make sure that you're going to https://spotify.com 🙂

Keep me updated!

[exe_alejo08]

No sirve

[VANTEROUS]

Yeah ive sent a request already and changed my password, i also changed it on here like there was another username ID with numbers and set another password so i set those too. But no it didnt work either.

[user-removed]

Thanks for that, @VANTEROUS!

Are you able to log into your account when you go to https://open.spotify.com? Also, what OS was that second phone you tried on - also Android?

Let me know! 🙂

[dg8344]

I have the same problem on my galaxy amp 2, I've reseted password many times & I put no space after putting in my username to log in & still does not let me log in, can you please just log me back in yourself and never log me out again please

[user-removed]

Hey @dg8344!

I'm afraid I don't work for Spotify, so I can't help you there. This issues that you're describing is being tracked over at the Ongoing Issues area: https://community.spotify.com/t5/Ongoing-Issues/Can-t-log-into-my-account-on-the-app/idi-p/4404909 🙂

Cheers!

[VANTEROUS]

Yeah it was also an android, specifically the OnePlus 3T and it ran perfectly fine but now it logged me out a couple days ago. Now im using my Note 8 but it has the same problem

[user-removed]

Sorry about that, @VANTEROUS!

As I was saying, the Android app is currently having some issues with logging in users! Check out the Ongoing Issue report here for more info! Make sure to reply saying if you're using an APK version, or if you're using the official app from the Google Play Store 🙂

Cheers!

[Kayahan_kilci]

Logging in problem... please find a solution as soon as possible... I use android too

[user-removed]

Hey @Kayahan_kilci!

Thanks for adding your feedback! Does doing a clean reinstall of Spotify help? Find out how to here.

Let me know!

[VANTEROUS]

I use the app itself from the playstore and i also dowloaded the apk to test it out to see if it made a difference but no i got the same result. I did also do a complete uninstall and reinstalled the app from the playstore but still, havent got it to work 😕