Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cant load after import

Cant load after import

Plan

Premium

Country

Ukraine

Device

asus zenfone 6

Operating System

Android 

 

My Question or Issue

Adter importing 2500 tracks its not loading in app. From web all is ok

Reply
1 Reply

Hi there @Billar,

 

Welcome to the Community!

 

If you're having issues uploading local files to the app make sure you follow the steps in this support article correctly. 

 

Note that both your PC and phone need to have the app switched on and be connected to the same Wi-Fi network in order for the sync to work properly.

 

Also, could you tell us if we've understood correctly that your local files work as they should when you're playing them from the Web player?

 

We'll be on the lookout for your reply. Thanks.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts