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Cant login

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Cant login

Everytime I try to login it says "Enjoying your trip? To listen abroad for more than 14 days tell us where you are at spotify.com.". I cannot change my current location due to it being fixated to Austria even though I currently live in Bosnia and Herzegovina. When I try to change it my only option is Austria
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Spotify isn't available in Bosnia so, unless you have a premium subscription, you won't be able to use it after 14 days.

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4 Replies

Hey @GalaxyEyes

 

Check out this help article:

https://support.spotify.com/account_payment_help/account_basics/how-can-i-change-my-country-setting/

 

All you need to do is update your country setting to the country you are currently in.

MattSudaSpotify Star
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Marked as solution

Spotify isn't available in Bosnia so, unless you have a premium subscription, you won't be able to use it after 14 days.

Hey @GalaxyEyes

 

Thanks for editing your post to add additional information.

 

Unfortunately, @Joe is right.


You can see a full list of countries where Spotify is available here:

https://support.spotify.com/account_payment_help/subscription_information/full-list-of-territories-w...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I'm not sure how this will work, but try this: Before you go to a country where Spotify is not available, download your music you want to listen to, playlists, or albums to offline listening. Switch the app to offline mode. In this case, you could use the app for an additional 29 days

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