Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Change payment info

Change payment info

I badly need help. I linked my spotify account to facebook and I subscribed to premium but unfortunately my facebookwas haacked. I tried to use my credit card information to new email address. But i cannot use it. What do I need to do.
Reply
1 Reply

Hi, @sweet_chic!

 

Welcome to the Spotify Community.

 

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to create a new thread if you need us again.

Suggested posts