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Changed order of songs on shuffle play resets

Changed order of songs on shuffle play resets

Plan

Premium

Country

Germany

Device

Huawei Mate 20 Lite

Operating System

Emui 10.0.0

 

My Question or Issue

I'm listening to my library on shuffle mode, and when I want to change the order of the upcoming songs, the order resets after a few seconds, and if I remove a song from it, it returns again. This issue appeared for the first time 2 weeks ago, and it appears randomly. Sometimes it works like usual, sometimes I am unable to change the order of the songs. I already reinstalled the app but it didn't solve the problem.

Reply
1 Reply

Hey there @TheSp3ctr3

 

Thanks for searching for the answer you need here! 
 

We'd also suggest you log in to your Spotify account on another device just to check if you observe the same.

 

If it doesn't occur on a different device, we'd suggest making sure that your original device is up to speed with any software updates available.

 

Hope this helps. Let us know how it goes. 

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