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Compartilhamento no Stories do Instagram indisponível

Compartilhamento no Stories do Instagram indisponível

Plan

Premium

Country

Brazil

 

Device

(Moto Z2 Play)

Operating System

(Android Oreo)

 

My Question or Issue

Oi! Mesmo com o aplicativo do Spotify e do Instagram totalmente atualizados, não aparece pra mim a opção de compartilhar músicas no Storires do Instagram. Eu queria saber o por que que não aparece este recurso pra mim e como que eu faço pra poder utilizar esta opção?

Screenshot_20180814-193056.png
Reply
23 Replies

Hey @paulo_scosta.

 

I hope you don't mind us replying in English.

 

We're always testing things in order to improve Spotify. There's more info on this support page.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Was this issue resolved? This option doesn't show on my device.

No. There was no change for me. To date, there is no option to share songs in Instagram Stories. I stress that the app is fully updated and working normally, though this feature does not appear.

Hey @paulo_scosta.

 

Thanks for reaching out 🙂

 

It's quite possible that you are part of an A/B test, meaning that for a certain period of time you won't be able to use this functionality. However, as soon as it's over, you should go back to being able to share your music on Spotify to your Instagram Stories.

Hope that clears things up! 

Take care,


P

Good Morning,

 

I have the same problem, I tried a while ago and today I saw that there is still no option to share in the instagram stories. (Samsung Galaxy S8+)

Screenshot_20181027-085638_Spotify.jpg

Hey folks,

 

Thanks for reaching out to us about this.

 

Could you first try updating your Instagram and Spotify apps to the latest updates?

 

If that doesn't work, could you get back to us with the following information:

  • OS version and device
  • Spotify app version
  • Instagram app version?

We will then look into the issue further.

 

Thanks!

Good morning, follow the requested data:

Android version: 8.0

Spotify Version: 8.4.77.779

Instagram version: 68.0.0.11.99

 

They are all updated in the latest version.

 

 

20181030_122217.jpg

My apps are all updated in the latest version too.

 

Android version: 8.1

Spotify Version: 8.4.77.779

Instagram version: 68.0.0.11.99

 

Device: Motorola Moto G5

hi! I have the same issue 😞 tried to update and to reinstall the apps, doesn't work.

 

Android version: 8.0

Spotify Version: 8.4.77.779

Instagram version: **bleep**.0.0.30.95

I don't know why the bleep, it's six nine

Hey all

 

We had a small issue but this should be fixed now. If sharing still does not work, be sure to upgrade Spotify and Instagram to the newest version. Should do the trick.

 

Let us know if you have further questions.

 

Have a nice day!

Hi!

I will await the next updates of the Spotify and Instagram app to see if this feature will appear. Just remembering that in my case, the apps are fully updated with the latest version (Spotify version 8.4.77.779 and Instagram version **bleep**.0.0.30.95).

Since I started this question a few months ago, there have already been several updates to this app and in no time this feature appeared active.

Hello, guys!

I'm having the same problem here.

Android version: 9

Device: Google Pixel 2 xl

Spotify version: 8.4.79.630

Instagram version: 71.0.0.18.102

Good afternoon, until now the problem has not been solved, even after updating. How shall we do?

One more update today and the problem continues.

 

Version: 8.4.83.625

Same here.

Hello, guys!

I'm having the same problem here. This same problem persists since my previous device. I installed the latest versions of the apps, but I still do not have access to this sharing option.

 

Android version: 9

Device: Xiaomi Mi 8

Spotify version: 8.4.84.874

Instagram version: 75.0.0.23.99

Same here! This is very annoying...

Sharing to Instagram Story Not Working

Plan

Premium

Country

Brazil

Device

Honor 9

Operating System

Android Oreo

 

My Question or Issue

 Do you have a solution to this problem?I would like to know if anyone knows if there are any solutions to be able to share the Spotify songs on Instagram. Because in mine I do not have this option to shared.  I've already joined the beta team, I'm a Premium subscriber, but I still do not have this function on my device. I've sent some more feedback so far I have not had any answers

Do you have a solution to this problem?

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