Connect to cellular

[Deannareville]

It's telling me I have to connect to cellular to download. I can't listen to any music now. It doesn't make a difference if it's switched on or not

[Joe]

Have you tried restarting your mobile to see if that fixes it? Otherwise, could you prvide a bit more information.

Steps to reproduce the issue:

1. First I did this
2. Then I did that
3. I also did this

What steps you’ve tried already:

Your device and operating system (e.g. Samsung Galaxy 4, 5.1.1)

Is your device dual sim?

Type of Spotify account you have (Free/ Premium):

The app version of Spotify you’re using:

Your mobile carrier and country:

[Deannareville]

Yes I did Uninstall and then reinstalled. I tried to down load an album and it said I had to connect to cellular. I went to setting and did that. I tried again and it still didn't work. I also tried to play songs that I downloaded previously and they didn't work either. I tried turning it on and off several times. I live in Canada. Have a Samsung Galaxy 6s. And I have premium