Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Constantly having two Spotify pop-ups in notification bar

Constantly having two Spotify pop-ups in notification bar

Plan

Premium

Country

Germany 

Device

Huawei Nova 2

Operating System

Android 8.0

 

My Question or Issue

Recently Spotify is constantly showing two pop-ups when I pull the notification bar down, one the regular music player with the buttons and title info, and the other just a blank white box saying "Spotify"

Screenshot_2020-11-02-07-55-32.png
Reply
1 Reply

Hello @Nofabe

Thank you for reaching out here in the Community!

Could you log out and back in to your Spotify app?

 

If that doesn't help with the empty notification, I'd recommend performing clean reinstall of your Spotify app. It's different than regular reinstallation.
Just find your device in this article and follow the steps provided there.

I hope it helps!

Suggested posts