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Credit card veritication did not cancel de operation

Credit card veritication did not cancel de operation

 

Plan

Free and Premium

Country

 Brazil

Device

Moto G4 Plus

Operating System

Android 7.0

 

My Question or Issue

 I have another Spotify account, i've created and upgrade to Premium on friday and got free 30 days until august 12. 

I find out today, that you guys are giving  free 60 days. So, how i already had 30 days on my Gmail account (and didn't let me take the 60 days) i used my hotmail account and tried to get those 60 days.

After i insert my informations, and credit card, the verification charge came, but it didn't got canceled and i got a message saying my credit card was already been used or something like that.

I've been charged like 4 hours ago, and still hasn't been canceled.

Reply
1 Reply

Hey @ThiagoM95, welcome to the Community!

 

Since you already tried getting a similar offer, you won't be eligible to get it again. You shouldn't have been charged though. Any payments should be pending. This means the funds will get back to you within a few days.

 

Hope that helps clear everything up.

 

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