Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Delete all downloads, don't let me hear the last playlist offline

Delete all downloads, don't let me hear the last playlist offline

Hallo

 

I have a little probleme since the last update i think.

This week 2 times my complete downloads on all my devices are gone. I don't know why...

And i can't hear the last playlist offline. I have a problem with my mobilephone and it happens often, that i haven't a internetconnection. When i open spotify and i'm offline, i can't hear the last song. But before the update it works, i think.

I realy pissed off, because i want hear the music and i can't...

Reply
2 Replies

Same problem here! I think is has someting to do with family account.. I removed al accounts with offline dowloads but still i can not download my nummers 

 

Screenshot_2016-12-22-13-38-43.png

That's not Thema problem. Ich haven't a family Account.

Suggested posts