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Download error

Download error

Hello! So I have a Samsung A5 with a 5.0.2 Android version and I'm premium user. When I try to download songs to have them available offline in my cellphone there's this sign: 

 

12669315_10156702846440413_1135866557_o.jpg

 

However, when I check my cellphone storage it says that the device memory available is 5.93GB (the total space is 16GB), so I don't understand what's happening and there's no post about it in the forum that can help me solve this problem. 

 

Anyone? thanks a lot! 

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