Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Download is not working

Download is not working

Plan

Premium

Country

Germany

Device

Huawei p20 pro / Samsung Tab

Operating System

Android 9

 

My Question or Issue

Hi. I use Spotify Premium on 2 Android devices. I can't download any songs to either of those. 

App says I have to many songs downloaded. But I have none. I already have reinstalled Spotify on both devices.

Memory settings on both devices show for Downloads only 3 MB (even without downloaded songs) .

Devices are not in energy save mode. 

100 GB are free directly on device. 

Device is online with wifi.

 

Reply
0 Replies

Suggested posts