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Empty home page

Solved!

Empty home page

 

Plan

Free

Country

 Canada

Device

Oneplus 6

Operating System

Oxygen

 

My Question or Issue

Since a few days my home page is empty, I have no recommandations or others (see the screenshot)... I tried uninstall the app et reboot the phone but nothing has changed. . What can i do ? 

 

Screenshot_20181028-111316.jpg
Reply

Accepted Solutions
Marked as solution

Hey @Toitoine.

 

Thanks for reaching out on the Community! We'll be glad to help you out 🙂

 

I know you've already tried uninstalling/reinstalling the app, but would you mind performing a clean reinstall by following the steps outlined here? This can solve many common problems that our users experience.

Could you also provide us with the following information:

  • Device and OS version
  • Spotify app version?

Looking forward to hearing back from you!

View solution in original post

2 Replies
Marked as solution

Hey @Toitoine.

 

Thanks for reaching out on the Community! We'll be glad to help you out 🙂

 

I know you've already tried uninstalling/reinstalling the app, but would you mind performing a clean reinstall by following the steps outlined here? This can solve many common problems that our users experience.

Could you also provide us with the following information:

  • Device and OS version
  • Spotify app version?

Looking forward to hearing back from you!

Tank you very much it worked !

I use the version 8.4.77.779 of Spotify on the Oneplus 6 running With OxygenOS 9.0. 1 !

Thank you for your help ! 🙂 

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