Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Fix the issue of taking music we downloaded back on!

Fix the issue of taking music we downloaded back on!

When I first payed for the premium account, it had my favorite artists agust d and rap monster. Now after an update, both of the artist songs are off spotify! If im paying 10 dollars a month for music, then the music I download should not get taken off!

Reply
1 Reply

Hi @Rowan_and_aelin, welcome to our Spotify Community.

 

Sorry to hear that! Check out the steps under “Downloads unexpectedly removed” at https://support.spotify.com/article/listen-offline-troubleshooting/. They should help with this.

 

Take care 🙂

Suggested posts